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1. Top Questions

Is Free Conference Really Free?

Yes, FreeConference really is free!

While we do offer paid plans with premium features, there is absolutely no requirement to purchase anything at all to host unlimited conference calls or online meetings.

There is no catch. This is not a limited-time offer – no gimmicks, no gotchas and no tricks. These standard services are full-featured, with only minimal service limitations.… Read more →

2. Dial-Ins and Phone Conferencing

Does FreeConference provide local numbers options?

FreeConference offers a variety of dial-in numbers in cities across North America and around the world. 15+ free dial-ins are included in the FREE plan.

Additional premium local and international dial-ins, including toll-free, are available with our premium plan upgrades. A full breakdown of the dial-ins are listed below and on our dial-in rates page.

Read more →

Does FreeConference offer toll-free (800) dial-in numbers?

Yes, we offer toll-free 800 dial-in numbers in the United States, Canada, Germany, United Kingdom, Singapore and Australia as a premium service.

The Value of Free (Toll-Free, that is)

Toll-free numbers are a concrete service that displays professionalism. All toll-free numbers on FreeConference use Brand-Free Greetings, which mean that your participants and colleagues will never hear a standard greeting that references us. Your conference is your own, and the Welcome Greeting should reflect that.

Toll-free numbers also simplify connecting to your call. Not to mention that it’s free for your participants to connect to your call (no doubt your participants will appreciate that).

Lastly, using a toll-free number will give you the peace of mind of a truly premium quality dial-in. In general, toll-free numbers experience far fewer dropped calls, and experience less feedback noise on the line.

Toll-free dial-ins are available with all paid plans. You have the freedom to cancel anytime. There is no commitment and no long-term contracts.

Our plans are listed below.… Read more →

What are toll-free dial-ins?

A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge.… Read more →

Can I use FreeConference Internationally?

FreeConference.com offers dial-in numbers in countries around the world, including free numbers in: Australia, Austria, Bahrain, Belgium, Estonia, Finland, Germany, Hungary, Ireland, Latvia, Liechtenstein, Lithuania, Netherlands, Poland, South Africa, South Korea, and Ukraine, the United Kingdom and the United States of America.… Read more →

3. Web Conferencing

4. Video Conferencing

5. Screen Sharing

6. Document Sharing

How is document sharing different from screen sharing?

Document sharing is the action of sharing a physical document that can be downloaded by participants. Screen sharing is simply sharing your screen so that others can see what you’re seeing on your computer screen.

Can I document share with FreeConference?

You can share documents via your Online Meeting Room. The online meeting room and document share feature is built into every free account with FreeConference.com. The free version of this service allows you to share documents with up to 5 web participants at one time. Subscribe to one of our affordable plans to get even more viewers. … Read more →

7. Limits

Are there any limits on using FreeConference?

FREE Phone Conferencing – UP TO 400 people per call

All FreeConference.com accounts can accommodate up to 400 people per call when dialing in by phone.

Need more? Conference with up to 2000 callers at a time through our high-capacity conference lines. Reach out today for more details!

FREE Online Meetings with Video & Screen Share – UP TO 5 people per meeting

Free accounts holders can host online meetings with up to 5 people at a time. This includes video conferencing, screen sharing and document sharing, right from your web browser!

Read more →

How do I host a large conference or event on FreeConference?

While we are able to host event-sized conference calls they take a little bit of extra prep on our end to ensure your call can go off without a hitch.

If you would like to host an event-sized conference please contact us to discuss your plans with our team so we can make sure your call is a success.

Is there a limit to how many conferences I can schedule on FreeConference?

There is no specific limit on how many conferences you can schedule or when they can occur, however you cannot have two or more conferences taking place simultaneously on the same account. Each account has a single dedicated dial-in number, access code and online conference room – meaning multiple meetings held at the same time, on the same account, would all enter the same conference.

8. Pricing

9. General

Are FreeConference premium features available?

FreeConference offers a number of paid paids that have premium features like call recording, 1800 numbers and much more.

Below are the current pricing plans:
Remember, you have the freedom to cancel anytime, there are no commitments and no long-term contracts.… Read more →

Are FreeConference calls private and secure?

There are several different privacy features which ensure all FreeConference.com’s calls are private and secure for it customers. Each account has a unique Access Code and conference URL for entry – during the conference call, a short tone identifies users’ entry and exit. You can also use your personal meeting room to keep an eye on who’s in your call. If someone shows up uninvited, you can kick that individual off the call using our built-in moderator controls.

The details of who joined your call, when, and for how long are always included in your call summary emails, so you’ll never have to wonder whether or not anyone was listening uninvited.

Does FreeConference offer call recording or transcription?

Yes, we offer conference recording and transcription services.

Recording & Auto Transcripts:

Audio recording is included with all of our monthly plans. Our monthly plans start as low as $9.99/month with the Starter Plan.

Video recording is included with the Plus and Pro Plans Starting at just $24.99. Video recording captures all elements of your online meeting including audio, video, screen sharing, chat and much more.

Auto Transcript is included with all paid plans. A transcript is automatically generated with every recorded conference. Auto transcripts take the context of your meeting beyond the conference by identifying different speakers and making it easy to search, find and navigate valuable information. … Read more →

What is the difference between FreeConference “Web-scheduled” and “Reservationless” conferences?

Web-scheduled conferences are scheduled in advance through our website, mobile app or desktop app. When scheduling, you select a date, time and call length, add an agenda and participants. Use the recurring call feature if you have regularly scheduled meetings and set them up in one shot. When the set up is done, we’ll automatically send the call invitations to you and your participants with all the details they need.

Reservationless conferences can be made at any time by sharing your FreeConference.com meeting room URL and /or dial-in number and access code with your contacts. With one click you can copy everything they need to know in an email or instant message – and your meeting ready to go.

With FreeConference.com your dedicated dial-in number and meeting room URL can be used for both reservationless and scheduled calls.

What’s with the Puffin?

Our founder, Frederick Charles Puffin, believed that conference calling and online meetings should be affordable, accessible, and, well, fun. He just really, really wanted to help our customers out and show them how serious we are about taking care of our customers…

So we made him our mascot.

Admittedly, Fred is ridiculously cute – and we love how friendly and welcoming he looks all over our website.

99. Legacy Users

Is it possible to continue using the “old” FreeConference.com?

If you have an “old” FreeConference.com account and would like to continue using it you have two options.

The first, is to simply sign in using the same username and password – unless you’ve converted your account to the new FreeConference.com you will be logged in to the old product.

The second is for those users who have converted to the new FreeConference.com, or had a private beta account – simply go to the “Settings” page, head to “Leave the new FreeConference.com” and select “Opt-out”. Doing this will return you to the old FreeConference.com product.

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