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1. Top Questions

Is Free Conference Really Free?

Yes, FreeConference really is free!

While we do offer paid plans with premium features, there is absolutely no requirement to purchase anything at all to host unlimited conference calls or online meetings.

There is no catch. This is not a limited-time offer – no gimmicks, no gotchas and no tricks. These standard services are full-featured, with only minimal service limitations.… Read more →

2. Dial-Ins and Phone Conferencing

Does FreeConference provide local numbers options?

FreeConference offers a variety of dial-in numbers in cities across North America and around the world. 15+ free dial-ins are included in the FREE plan.

Additional premium local and international dial-ins, including toll-free, are available with our premium plan upgrades. A full breakdown of the dial-ins are listed below and on our dial-in rates page.

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Does FreeConference offer toll-free dial-in numbers?

Yes, we offer toll-free 1-800 dial-in numbers in the United States, Canada, Germany, United Kingdom, Singapore and Australia as a premium service.

The Value of Free (Toll-Free, that is)

Toll-free numbers are a concrete service that displays professionalism. All toll-free numbers on FreeConference use Brand-Free Greetings, which mean that your participants and colleagues will never hear a standard greeting that references us. Your conference is your own, and the Welcome Greeting should reflect that.

Toll-free numbers also simplify connecting to your call. Not to mention that it’s free for your participants to connect to your call (no doubt your participants will appreciate that).

Lastly, using a toll-free number will give you the peace of mind of a truly premium quality dial-in. In general, toll-free numbers experience far fewer dropped calls , and experience less feedback noise on the line.

Toll-free dial-ins are available with all paid plans. You have the freedom to cancel anytime. There is no commitment and no long-term contracts.

Our plans are listed below.… Read more →

What are toll-free dial-ins?

A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge.… Read more →

Can I use FreeConference Internationally? offers dial-in numbers in countries around the world, including free numbers in: Australia, Austria, Bahrain, Belgium, Estonia, Finland, Germany, Hungary, Ireland, Latvia, Liechtenstein, Lithuania, Netherlands, Poland, South Africa, South Korea, and Ukraine, the United Kingdom and the United States of America.… Read more →

3. Web Conferencing

4. Video Conferencing

5. Screen Sharing

6. Document Sharing

Can I document share with FreeConference?

You can share documents via your Online Meeting Room. The online meeting room and document share feature is built into every free account with The free version of this service allows you to share documents with up to 10 web participants. Subscribe to one of our affordable plans to get even more viewers. … Read more →

7. Limits

Are there any limits on using FreeConference?

FREE Phone Conferencing – UP TO 400 people per call

All accounts can accommodate up to 400 people per call when dialing in by phone.

Need more? Conference with up to 2000 callers at a time through our high-capacity conference lines. Reach out today for more details!

FREE Online Meetings with Video & Screen Share – UP TO 10 people per meeting

Free accounts holders can host online meetings with up to 5 people at a time. This includes video conferencing, screen sharing and document sharing, right from your web browser!

Read more →

How do I host a large conference or event on FreeConference?

While we are able to host event-sized conference calls they take a little bit of extra prep on our end to ensure your call can go off without a hitch.

If you would like to host an event-sized conference please contact us to discuss your plans with our team so we can make sure your call is a success.

Is there a limit to how many conferences I can schedule on FreeConference?

There is no specific limit on how many conferences you can schedule or when they can occur, however you cannot have two or more conferences taking place simultaneously on the same account. Each account has a single dedicated dial-in number, access code and online conference room – meaning multiple meetings held at the same time, on the same account, would all enter the same conference.

8. Pricing

9. General

Are FreeConference calls private and secure?

There are several different privacy features which ensure all’s calls are private and secure for it customers. Each account has a unique Access Code and conference URL for entry – during the conference call, a short tone identifies users’ entry and exit. You can also use your personal meeting room to keep an eye on who’s in your call. If someone shows up uninvited, you can kick that individual off the call using our built-in moderator controls.

The details of who joined your call, when, and for how long are always included in your call summary emails, so you’ll never have to wonder whether or not anyone was listening uninvited.

What is the difference between FreeConference “Web-scheduled” and “Reservationless” conferences?

Web-scheduled conferences are scheduled in advance through our website, mobile app or desktop app. When scheduling, you select a date, time and call length, add an agenda and participants. Use the recurring call feature if you have regularly scheduled meetings and set them up in one shot. When the set up is done, we’ll automatically send the call invitations to you and your participants with all the details they need.

Reservationless conferences can be made at any time by sharing your meeting room URL and /or dial-in number and access code with your contacts. With one click you can copy everything they need to know in an email or instant message – and your meeting ready to go.

With your dedicated dial-in number and meeting room URL can be used for both reservationless and scheduled calls.

What’s with the Puffin?

Our founder, Frederick Charles Puffin, believed that conference calling and online meetings should be affordable, accessible, and, well, fun. He just really, really wanted to help our customers out and show them how serious we are about taking care of our customers…

So we made him our mascot.

Admittedly, Fred is ridiculously cute – and we love how friendly and welcoming he looks all over our website.

99. Legacy Users

Is it possible to continue using the “old”

If you have an “old” account and would like to continue using it you have two options.

The first, is to simply sign in using the same username and password – unless you’ve converted your account to the new you will be logged in to the old product.

The second is for those users who have converted to the new, or had a private beta account – simply go to the “Settings” page, head to “Leave the new” and select “Opt-out”. Doing this will return you to the old product.

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