Izinhlangano eziningi kakhulu zenza uhlelo lwebhizinisi "njengelithi lasebhange" bese zilukha kubhasikidi wemfucuza uma imali yotshalo-mali (noma isibonelelo, engenzi nzuzo) ingena. Lokhu kungaphazamisa kakhulu impumelelo yephrojekthi, futhi kushise ubuhlobo nombolekisi noma isinikezeli.

Inqubo ebaluleke kunazo zonke ekwakheni uhlelo lwebhizinisi izingxoxo zenhlangano ezibanjwa ngenkathi zibhalwa. Ukhiye wokuphumelela ngukuthi ukuyiphatha njengombhalo ophilayo.

Labo abahluleka ukuhlela bazohlela ukwehluleka, kepha labo abaqopha izinhlelo zabo zebhizinisi ngamatshe babhala kuphela i-epitaph yenhlangano yabo.

Lapho nje uhlaka lokuqala lwebhizinisi lakho selubhaliwe futhi inhloko-dolobha yakho isilungile, qala ngalo ukuhlola ukucabanga ukwenzile. Uma ungafuni ukwehluleka entanjeni, yehluleka kusenesikhathi, bese uhluleka ngokushesha. Ngokushesha lapho uhlangabezana nokwehluleka kwakho okuncane, uyashesha ukuqonda lapho kushoda khona futhi ukulungise.

Ukuze uqhubeke ucwenga uhlelo lwakho lwebhizinisi, udinga ukuxhumana okuhle njalo. Yilapho ubuchwepheshe bokuxhumana obubalulekile njengezingcingo zenkomfa bungena khona.

Dala isiko lenkampani elinesibindi

Ukuze siphumelele ebhizinisini, kudingeka sikhululeke ngokwehluleka. Sonke siyesaba ukwehluleka, kepha cabanga ngalokhu. Ku-hockey yeqhwa, uWayne Gretzky wayengumshayimagoli ophumelele kakhulu kunabo bonke, kodwa waphuthelwa izibhamu ezine kwezinhlanu azithatha enethini. Cabanga usebenza ngaphansi kwayo yonke leyo ngcindezi yokwenza futhi kufanele uphile ngezinga lokwehluleka elingu-80%!

Okwehlukanisa uWayne nephakethe ukuthi usebenzise konke ukwehluleka okukodwa ukwenza avivinye imicabango yakhe. "Bengicabanga ukuthi abezokuvikela babo bayahamba kancane, angiboni kanjalo." UWayne ubebuyela ebhentshini ngemuva kokuthola ithuba elilahlekile, akhulume ngalokho abengakwenza kangcono nabalingani bakhe, futhi kwesinye isikhathi asebenzise imininingwane ukuthola igoli kushift elandelayo.

"Uqinisekiswe ngokuphelele ukuthi uzohluleka ku-100% wesibhamu ongasithathi." UWayne Gretzky.

Kungenzeka kanjani wena sebenzisa izinyembezi ozikhalile ngokwehluleka ukunisela izithombo zempumelelo? Ungayigcina kanjani imininingwane igeleza enkampanini yakho ukuze ukwazi ukuhlola ngokuphelele ukucabanga kohlelo lwakho lwebhizinisi?

Gcina imininingwane igeleza

Ukuxhumana okuqhubekayo ukuthi kanjani. Imidlalo yezobuchwepheshe yenza isibonelo esihle ngokubaluleka kokwakha umoya weqembu ngolwazi olusheshayo.

Cabanga uhlala phansi "nomlingani wakho" bese uqhathanisa amanothi ukuthi yimaphi amasu aphumelele njalo ngemizuzu embalwa! Amaqembu awalugcini ulwazi. Uma unozinti ophikisayo ebuthakathaka ohlangothini oluphakeme, lolo lwazi luyehla luye phansi ebhentshini njengomlilo wequbula.

Ezinhlanganweni, lapho wonke umuntu echitha usuku lwakhe e-try-tryst ngekhompyutha yakhe, evalelwe kuma-cubic ahlukene namahhovisi, noma esabalele phakathi nengxenye yedolobha noma izwekazi, abantu badinga ukusebenzisa ubuchwepheshe obuhle njenge-teleconferencing ukuze bahlale bexhumana.

Sebenzisa ubuchwepheshe bokuxhumana

imeyili kuhle ukwaba amafayela kabanzi ngejubane lapho umuntu ngamunye engavula khona ifayili lapho esekulungele. Texting kuyindlela enhle kakhulu yokuthi "Ngigijima ngemizuzu engu-5," noma nginqamula "imfuhlumfuhlu yokuxhumana" ukuthola ulwazi oluncane, oluzwela ngesikhathi. Futhi akusebenzi ngempumelelo ekuhloleni ngqo ukucabanga kwezinhlelo zebhizinisi.

ukuxega ilusizo kakhulu "ukwehluleka phambili." I-Slack iyithuluzi elisha lokuxhumana elizibiza ngokuthi "uhlelo lokusebenza lokuthumela imiyalezo ngamaqembu." Akukho okungaphansi "kohlelo lokusebenza lokuthumela imiyalezo lwamaqembu abeka amarobhothi ku-Mars."Ngenkathi iphrojekthi yakho ingahle ifune ukuvelela kancane, ungathola ukuxega ukuba yigumbi lokuxoxa elihlanzekile nelilula, elingahlaseli, kodwa elihle kakhulu ekugcineni umoya wethimba ngaphandle kokuphazamisa ukuhamba komsebenzi.

Akukho nokukodwa kwalokhu kuxhumana okungashaya i umhlangano wabasebenzi, okuyiyona ndlela engcono yokuqinisekisa ukuphumelela kohlelo lwebhizinisi ngo- ukuhlolwa njalo kokucatshangwayo. Imihlangano yabasebenzi ikusiza ukuthi wehluleke kusenesikhathi futhi wehluleke ngokushesha ngoba ababambiqhaza abagcini ngokwabelana ngolwazi ngesikhathi sangempela; bangayihlafuna bendawonye. Inkinga kuphela emihlanganweni yabasebenzi isikhathi sokuhamba esihilelekile ekuyihleleni.

Izingcingo zenkomfa susa leso sikhathi sokusetha.

Ubuchwepheshe bokuxhumana obuphakeme

Noma usebenza esakhiweni esisodwa, izingcingo zenkomfa ziyithuluzi elingcono kakhulu lokuphefumulela impilo kuhlelo lwebhizinisi ngezizathu ezintathu:

1. Izingcingo zenkomfa zinikeza ukugxila kanye nokuxhumana okusebenzisana okudingekayo ukukhuthaza ukugeleza kolwazi, ukuhlaziywa, nokwenza izinqumo okudingeka ukuthi uvivinye imicabango yecebo lebhizinisi lakho futhi dala izixazululo ezintsha ngokushesha.
2. Ngokugcina imali emihlanganweni yabasebenzi, bayakuvumela ukuthi ube nayo okwanele imihlangano yabasebenzi ukuxhumana njalo ngokwanele ukuze "wehluleke phambili" kahle.
3. Ikhwalithi ephezulu yomsindo yokuxhumana ngocingo ivumela abantu ukuthi niqondane kangcono. "Indlebe nendlebe" ifana nokuthi "ubuso nobuso."

"Uyadubula, ushaya amagoli!"

Isu lecebo lebhizinisi eliphumelelayo

Imihlangano yabasebenzi benkomfa ejwayelekile yengxoxo iphefumula uhlelo lwebhizinisi ngokunikeza ukuxhumana kwekhwalithi ephezulu okudingekayo phakathi kwabasebenzi ukuhlola ukucabanga nokuthola izixazululo zokudala zokuphumelela.

Ngokuqinisa umoya weqembu ngokwabelana ngolwazi, i-teleconferencing ingakha isisekelo esihle senhlangano sabasebenzi ngabanye ukuthola indawo yabo, futhi kukhanye ngempela.

Ngemuva kwakho konke, iqembu lenziwa ngabantu ngabanye. Bangalingana ngenani, kepha bonke badinga isikhathi sabo elangeni ukusiza uhlelo lwakho lwebhizinisi lifezeke.