Ungakukhulisa Kanjani Ukusebenzisana Phakathi Kwamaqembu

Amandla ngezinombolo ngumdlalo. Njengoba isaga sase-Afrika sisho, “Uma ufuna ukushesha, hamba wedwa. Uma ufuna ukuya kude, hambani ndawonye, ​​”lapho sihlanganisa ulwazi lwethu namakhono ethu kwezamabhizinisi, ukusebenzisana kuba namandla ngokwedlulele.

Kepha kuthiwani uma sifuna ukuhamba ngokushesha futhi kude? Sakha kanjani isiko lasemsebenzini elikhuthaza ukusebenza ngokubambisana ekusebenzisaneni ngokubambisana okwenza izinto zenzeke?

Ukwandisa ukubambisana phakathi kwabasebenzi neminyango kuqala ngokuxhumana kwethimba okuletha abantu enjongweni efanayo yokugcina. Uma sikhuluma ngokubambisana kungaphezu nje kokubhekana nomsebenzi owenziwayo, kumayelana nalokhu:

• Ukusekelana
• Ukuxhumana kahle
• Ukudonsa isisindo sakho

Lapho wonke umuntu enendima echazwe kahle, umholi okufanele amlandele, ikhono lokunikela, nezinsizakusebenza ezanele, kulapho imilingo yenzeka khona. Inqobo nje uma izinhloso ezifanayo kwabelwana ngazo, ngamasethi ahlukahlukene amakhono akhethekile, iqembu liyakwazi ukusebenza futhi likhiqize imiphumela yalo.

Ngakho-ke uyikhuthaza kanjani imvelo ebambisanayo yokuthi amaqembu akhule? Qhubeka ufunde ukuze uthole amasu wokusebenzisana asebenzayo kanye namasu wokubambisana.

Yakha Amakhono Wakho Wokubambisana Nokubambisana

Ukwakhela ekubeni namakhono wokusebenzisana angcono, isinyathelo sokuqala ukuqinisa ukwakhiwa kwamathimba, itshe legumbi lawo ukuxhumana. Ukuxhumana yigama lesambulela elibhekise endleleni imiyalezo ethunyelwa neyamukelwa ngayo. Abanye bakuthola kanjani lokhu okuthumelayo? Ukhuluma kanjani okudinga ukwenziwa? Lokhu kushintshaniswa kungaba umehluko phakathi kokuqondana noma cha.

Ngaphezu kwalokho, ukuxhumana okuhle kudinga ikhono elingokwemvelo (noma elifundiwe) lokufunda nokuqonda izinkomba ezingezona ezokukhuluma (ukubona lokho umuntu angakusho, ukukhuluma komzimba, njll.), Ukulalela okusebenzayo, ukwenza ngcono (ukuba nesixazululo, njll.) Nokushesha ezinyaweni zakho okwamanje.

Isikhulumi esihle:

• Udlulisa umyalezo wakhe ngendlela umlaleli angaqonda ngayo
• Inikeza amaqiniso ngemizwa
• Idlulisa imininingwane kafushane
• Imema impendulo
• Kubuza imibuzo ukuqinisekisa ukuthi imininingwane ihlala kahle
• Kuthatha ikhefu ukuze ulalele ngokucophelela futhi ucabange esikhundleni sokuphendula

Ezokuxhumana zihumusha ngokubambisana kanjena:

Ukuxhumana> Ukubambisana> Ukudidiyela> Ukubambisana> Ukusebenzisana

Lapho ukuxhumana kuphuzu, amalungu eqembu azizwa sengathi ayabonwa futhi azwakale okuholela ekuqondeni okukhulu. Lapho wonke umuntu ezwana omunye nomunye, ukuhlanganisa imizamo yokubambisana kusiza ukuqedela imisebenzi yokusebenzisana, ngakho-ke kuqinisa futhi kukhulise ukuthambekela ekwandeni kokubambisana kanye namakhono wokubambisana.

Ayini amakhono okusebenzisana?

Kwakha amaqembu azimisele futhi azinikele ekutholeni izixazululo; ukusebenza ngamandla ebuthakathaka nobuthakathaka; ukuqonda, ukulungisa nokuthatha ubunikazi ngamaphutha; ukunikeza isikweletu lapho kufanele khona isikweletu, futhi empeleni ukukhombisa ukuzwelana nokukhathazeka kwelungu leqembu kuyizimpawu zomzamo omkhulu wokubambisana.

Cabangela lawa makghono wokusebenzisana alandelayo:

1. Setha okulindelwe ekuziphatheni ngokubonisa
   Uma uhola iphakethe, kunokuba uchaze indlela yokuziphatha ofuna ukuyibona, ikhombise. Phila ngemithetho ofuna ukuyisebenzisa, futhi ubambe wonke umuntu aziphendulele ngezenzo zakhe - njengalapho kunesidingo sokuma uqine, uveze umbono, uthembele kwabanye, ube nengxoxo enzima, njll.
2. Hlala Phezulu Kwemfundo Yethimba
   Qinisekisa ukuthi wonke umuntu unalo lonke ulwazi oludingekayo ukwenza umsebenzi wakhe ngokunembile. Yimiphi imingcele yomsebenzi owenziwayo? Ubani obhekele ini? Amalungu eqembu ahloselwe ukufinyelela kanjani? Yimaphi amakhono angeziwe abadinga ukuwathola ukuze bakhanye endimeni yabo?
3. Sebenzisa Ukuzivumelanisa Nezimo Kuzindima Zobuholi
   Ngokuya ngobubanzi nezidingo zephrojekthi, ubuholi buzoguquka. Ilungu leqembu elenza kahle ekuphathweni kwephrojekthi lizokwazi ukusebenzisa amakhono alo lapho lixoxa ngomkhondo wephrojekthi kunelungu leqembu elinemizamo engasetshenziswa ekusetshenzisweni kangcono ukuphatha umkhombandlela wobuciko. Ubuholi buzoshintsha njengoba iphrojekthi iqhubeka.
4. Hlola ilukuluku
   Zijwayeze ukubekezela ngenkathi wabelana ngemibono ngaphakathi kweqembu, futhi ngenkathi unweba ukuze uqonde imibono engaphandle kweqembu. Lapho wonke umuntu abelana ilukuluku lakhe lokufunda nokwabelana ngokuningi, izingqikithi ezinkulu, izidingo, idatha, ucwaningo nemibono kungaxhunyaniswa kusetshenziswe ebhodini lonke ukucebisa iphrojekthi noma umsebenzi.
5. Yiba yi-Cheerleader
   Khuthaza amalungu eqembu. Impumelelo yabo iyimpumelelo yawo wonke umuntu. Ukuhlonipha nokusebenza nozakwethu ngamunye ezingeni lomuntu siqu kukhombisa ukuthi uyabakhathalela futhi kukhuthaza nabanye ukuthi nabo banakekele.
6. “Angazi” Kungaba Impendulo Efanelekile
   Ngemuva kwakho konke, ungumuntu nje! Kungcono ukuvuma ukuthi awusazi isixazululo, kunokuba wenze okuthile ngendiza bese wenza iphutha. Akekho olindele ukuthi omunye umuntu abe nazo zonke izimpendulo. Thembela kochwepheshe abanokuqonda okungcono noma bathi, "Angazi, ake ngibuyele kuwe."
7. Khumbula Ifomu Lokulandela Umsebenzi
   Ama-Bottlenecks ayenzeka kaningi lapho kune-hangup ngenqubo. Thola ukuthi yiziphi izakhiwo nezinqubo ezivimbela imiphumela ekusebenzeni kahle. Ngabe ukuxhumana bekungavuleka? Ngabe umsebenzi ungahlehliswa ngesikhathi sobuso esengeziwe?
8. Xazulula Izinkinga Njengeqembu
   Hlanganyani njengeqembu ukuze nibe nokwabelana okwengeziwe kanye nezingxoxo ezivulekile lapho okuhlangenwe nakho kwamasiko, amakhono, nokwazi konke kulethwa etafuleni eliyindilinga.
9. Ukuhlangabezana Nokusungula
   Uma ukuqamba okusha kuyikona okugxilwe kukho, ithimba elihlanganisa iqembu elihlukahlukene labantu abanobubanzi isisekelo solwazi, isipiliyoni, kanye nendlela yokucabanga, isixazululo sokudala siba lula ukusibona.
10. Kulungile Ukungavumelani - Kumeme
    Imibono engqubuzanayo isiza ukuletha izixazululo futhi isuse izinkinga, kuphela uma inhlonipho nokuxhumana kukhona. Inkulumo enempilo, ekhiqizayo, neyakhayo ingaba usizo kakhulu.

Qonda Izinhloso Zokusebenzisana Kwethimba

Ukusebenzisana kuhlala kuyingxenye yazo zonke izindawo zokusebenza, noma kunjalo, amanye amaphrojekthi nezinhloso kudinga okungaphezulu kwalokho.
Linganisa amakhono akho wokubambisana ngokubheka lezi zinto ezimbalwa ezilandelayo:

• Singakanani isikhathi sobuso esibandakanyekayo?
• Bazi kangakanani abantu osebenza nabo?
• Ngabe ulinganisa ubuningi noma ikhwalithi?

Amaqembu enza umzamo wokubambisana okukhiqizayo athola imiphumela ecebile nezibopho ezinamandla. Ngakho-ke, yini iphuzu lokusebenzisana, futhi yiziphi izinzuzo?

7. Ukuxazululwa Kwenkinga Okwengeziwe
Wenzani lapho ufinyelela ibhulokhi? Ucela usizo, ukhulume nabanye abantu, noma wenze ucwaningo. Ufuna omunye umbono. Cabanga ngokuhlela umhlangano oku-inthanethi, uthathe iseshini yakho yokuxoxa ngomqondo kwi-whiteboard eku-inthanethi, umeme iphaneli labaholi abacabangayo, njll., Ukusiza ukudabula inkinga.

6. Kwakha Ubumbano
Ukusebenzisana kuletha abantu ndawonye ukudala amaqembu wokubambisana ayinkimbinkimbi. Esikhundleni sokusebenza kuma-silos, ukusebenzisana okusebenzayo kuyakhula lapho iqembu elinamakhono ahlanganisiwe lihlanganiswa ndawonye eminyangweni ehlukene. Amaqembu noma abantu abangajwayele ukusebenza ndawonye banikezwa ithuba lokuhlangana futhi bahlanganyele ukudala umsebenzi ongathatha ubukhulu obengeziwe.

5. Amathuba Okufunda Komunye Nomunye
Ngokwabelana ngempendulo, imibono, amasethi wamakhono, ulwazi kanye nokuhlangenwe nakho, ukubambisana phakathi kwabasebenzi kuyabonakala. Ukufunda kozakwethu kusungula indawo edala ukufunda nokuthuthuka okwengeziwe.

4. Izindlela Ezintsha Zokuxhumana
Izingxoxo ezivulelekile njalo phakathi kwamaqembu zivula isiteshi somsebenzi ojulile. Ukwabelana ngolwazi kusho ukuthi osebenza nabo bangenza umsebenzi wabo kangcono, ngokushesha, nangokunemba okuthe xaxa. Isoftware yokusebenzisana eyenza ukuxhumana okusheshayo noma ngabe ubuso nobuso ngevidiyo noma ngomsindo kuthuthukisa ikhwalithi, futhi kwandisa isivinini nokuxhuma.

3. Khulisa Ukugcinwa Kwabasebenzi
Lapho abasebenzi bezizwa bevulekile futhi bexhumekile emsebenzini kanye nokuhamba komsebenzi, mancane amathuba okuthi bazofuna ukuyeka bayofuna umsebenzi kwenye indawo. Ukuxhumeka kubalulekile futhi lapho ukusebenzisana kuseqhulwini lokuthi amaqembu asebenza kanjani, abasebenzi bazizwa bedingeka, befuna futhi bezimisele ukunikela kakhulu.

2. Abajabuli, Abasebenzi Abasebenza Kakhulu
Ukwehluleka emsebenzini okufana nekhwalithi ephansi nomsebenzi ongasasebenzi, ukufingqwa okungekuhle nokudideka kokuthunyelwa kungancishiswa ngokusebenzisa amathuluzi wokusebenzisana weqembu. Abasebenzi abangama-86% nabaphathi uthi ukuthi ukwehluleka emsebenzini kuvame kakhulu lapho kunokuntuleka kokuxhumana noma imizamo efakwa ekubambisaneni.

1. Faka Isendlalelo Esisha Kusiko Lenkampani
Dala ukwethembana okwengeziwe phakathi kozakwethu neminyango lapho ungasho lokho okushoyo futhi usho lokho okushoyo. Lapho uzizwa uqondakala, kulapho izixazululo zesikhathi eside zokubambisana ziqala ukusebenza. Buka njengoba ukwanda kwesimilo namalungu eqembu ezwa sengathi afuna ukukhuluma, abelane ngolwazi, abambe iqhaza, futhi anikele. Qaphela ukuthi ukuya khona kuthuthuka kanjani futhi.

Ukuxhumana Okuqhubekayo

Ukugcina noma yibuphi ubudlelwano obusebenzayo bukhula, izinga lapho ukuxhumana kugcinwa khona kubalulekile. Ukugcina imigqa yokuxhumana ifinyeleleka njalo kuqinisa umfutho futhi kungenza noma iyiphi iphrojekthi, noma ukuhamba komsebenzi kuqhubeke ngokushelela. Sebenzisa isu lokuxhumana elibandakanya izingcingo zenkomfa, imihlangano yevidiyo nemihlangano eku-inthanethi nesoftware yokusebenzisana efana nebhodi elimhlophe eliku-inthanethi, nokwabelana ngesikrini kokuxhumana okuhlala njalo.
Ukugcina ukuxhumana njalo kuthanda:

• Faka ukungafihli ebhizinisini:
  Izinga eliqinile lokuxhumana ngaphakathi lizochitheka ngokwemvelo futhi lithinte indlela osebenzelana ngayo namakhasimende, ukuthuthukiswa kwebhizinisi, ukukhishwa komsebenzi, njll.
• Dala Ubudlelwano obuqinile:
  Ukuxhumana ngokubambisana kukubeka ekhasini elifanayo neqembu lakho. Imininingwane eyiyo eyabiwayo futhi ebonwa yiwo wonke umuntu yenza amalungu eqembu azizwe esondelene kunokuba ayizwe isizakala. Esikhundleni sokugcina imininingwane ifihliwe noma ukutshela kuphela amalungu athile eqembu, ukudalulwa okugcwele kusebenza ukugcina ubudlelwane obunempilo nobunamandla.
• Yazisa Amaqembu Ngezinguquko:
  Izinhlelo zamaphrojekthi, amabalazwe engqondo, izethulo, izikhathi zomzimba - konke lokhu kwenzelwa ukuvula ingxoxo mayelana nezichibiyelo, izinguquko kusabelomali, imigqa yesikhathi, impendulo yamakhasimende nokuningi. Imihlangano iyinkundla yabasebenzi abasezingeni eliphezulu yokusabalalisa imininingwane ebhodini.
• Khuthaza i-Loop Feedback:
  Indawo ephephile nevulekile lapho osebenza nabo bekhululekile ukuvulelana izifuba kusiza izingxoxo zigeleke ngokukhululeka. Uma kunebhulokhi, inselelo noma okuthile okufanele kugujwe, ukusungula ukugeleza okumema impendulo kunikeza wonke umuntu imininingwane ebucayi ethuthukisa izinqubo zomsebenzi noma ehalalisela izinqubo ezenziwe kahle.
• Letha amaklayenti amaningi:
  With umhlangano wewebhu, kulula ukuxhumana njalo. Ukuhlala phezulu kwamaphrojekthi kuba lula lapho ungamema futhi uhlele imihlangano eku-inthanethi, ube nesikhathi sobuso, wenze isethulo nokuningi. I-softwares yokuhlangana kwevidiyo ivala igebe phakathi kwalapho ukhona nalapho ikhasimende likhona, okwakha ukwethembana nokwandisa inethiwekhi yakho.

Ukutholakala kungakhathalekile ukuthi ikuphi, kwenza iqembu lakho, amaklayenti kanye namakhasimende angahle azi ukuthi bangathembela kuwe ukwenza umsebenzi wenziwe.

I-Foster Trust

Ngaphandle kokwethembana, ungashesha kangakanani futhi uhambe ibanga elingakanani? Uma ungaqiniseki ukuthi iqembu lakho linamandla okwenza iphrojekthi noma "ulidlala liphephile" kaningi futhi ungazibeki engcupheni noma unwebeke emibonweni emisha, ukusebenza kweqembu kuzohlupheka. Uma imizwa yokungabaza idwebela ukuthi iqembu lakho lisebenza kanjani, amalungu eqembu angaqala ukonakalisa. Ukungabaza kusebenza ukudiliza iqembu esikhundleni sokwakha.
Esikhundleni salokho, ukukhuthaza isiko lokwethembana nokwesekwa kwakha iqembu ukuze lichume. Ukuqonda izindawo ezingaboni ndawonye, ​​amandla nobuthakathaka kusiza abantu bazi ukuthi ngubani owenza ini nokuthi umsebenzi weqembu ufika kanjani ukuletha iphrojekthi.

Ukuqondiswa, umbono, namasu achazwe ngokucacile kusiza ukubeka iqembu lakho endleleni eya empumelelweni. Nazi izinto okufanele uzenze nokungafanele uzenze uma kuziwa ekusunguleni ukwethembana ngaphakathi kwethimba lakho:

Ungazibekeli imigomo ephakeme kakhulu noma ephansi kakhulu
Imigomo ephezulu izokwenza abasebenzi bazizwe sengathi uyasizakala, kanti ukubeka imigomo okuphansi kakhulu kuzosho ukuthi akukho ukwethembana. Inselele iwukuthola indawo emnandi eyenza umuntu ngamunye azizwe eqondakala. Futhi ukuvumela amalungu eqembu ukuthi ande, ahlole futhi ahluleke kubonisa ukuthi uyawethemba ukwahlulela kwawo futhi ukhuthaze ukukhula kwawo.

Ingabe ukukhuthaza ukuziphendulela
Ukuhola ngesibonelo kusho ukuthi ubambelela emazingeni afanayo nabasebenzi bakho. Ukuxhumana kwethimba okubandakanya ukwehluleka nokuthobeka kufakazela ukuthi akekho ophelele, kepha kukhombisa umthwalo nobunikazi. Lapho othile evuma iphutha lakhe, wonke umuntu angasebenzisana ukuze abuyele endleleni.

Musa ukuzihleba
Kujwayelekile ukuthi ezinye “izindaba ezihamba phambili” zisabalale njengomlilo wequbula ehhovisi noma ekuhlanganiseni okusondelene, kepha kufinyelela ezingeni elithile. Ukuxoxa ngemininingwane yomuntu kanye nepolitiki yasehhovisi kuthinta ukwethembana. Futhi uma kukhulunywa ngumphathi kumqashwa, lokho kungahle kubonakale njengokungenzi kahle kakhulu. Gcina inhlebo ngaphandle kwendawo yokusebenza nasemsebenzini uma ukwethemba kuyinto ebalulekile kuwe.

Gxila ekubeni oqondile futhi ongaguquguquki
Ukuxhumana okungacaci kuchitha isikhathi. Ukuphokophela phambili kulokhu okucabangayo ungashayi ehlathini kubalulekile ekusebenzisaneni. Ukuqondisisa nokwethembeka kukhuthaza ukwethemba futhi kukulethele imiphumela oyifunayo. Kuyafana nokuvumelana. Ukuguquguquka, nokushintsha amagiya ngokungazelele akwenzi umuzwa wokuzinza. Wonke umuntu unezinsuku ezingekho emsebenzini, kepha ukuxhumana okungathumeli izimpawu ezixubile kuzosiza ekuqiniseni ukwethembana.

Ungasebenzisi i-micromanage
Ukwesaba nokulawula kusekela isidingo se-micromanage. Ukungathembi iqembu lakho ukuthi lenze umsebenzi walo kusho ukuthi mhlawumbe awubethembi nokuthi bangobani. Uma uqashe futhi waqeqesha iqembu lakho, kungani kungafanele ubathembe? Bayeke benze umsebenzi wabo ngaphandle kokubheka yonke imininingwane.

Ukuya ngejubane futhi njengeqembu kulula ukukwenza manje kunanini ngaphambili. Amathuluzi akuxhuma kumakhasimende futhi izisebenzi ezikude emhlabeni jikelele kuvumela ibhizinisi ukuthi lihambe kahle. Vumela ukuxhumana okusebenzayo kunike amandla ukubambisana, futhi unikeze iqembu lakho umfutho wokushesha futhi uye kude kunanini ngaphambili.

IFreeConference.com inikeza ibhizinisi lakho isoftware enezindlela ezimbili namathuluzi elidingayo ukufaka ukubambisana nokwethembana. Nge umhlangano wevidiyo wamahhala, Mahhala ukubiza inkomfa futhi mahhala Ukwabelana ngesikrini, ungathuthukisa kakhulu ukuxhumana kwangaphakathi nangaphandle phakathi kwethimba lakho, amaklayenti, ukuqashwa okusha, nokuningi.