Sebenzisa izingcingo zenkomfa ukuze uthuthukise ubungcweti

Kamuva blog ekuthuthukiseni umugqa webhizinisi ngemikhankaso yokuthengisa eqhutshwa ukuguqulwa, ama-gurus wezokumaketha e-Optimize Smart aphetha i-athikili yawo ngohlelo lokusebenza I-AWOL Academy. Phela, alikho ibhizinisi elinesisekelo solwazi esihlanganisiwe. Futhi umbono omusha wochwepheshe bangaphandle ungaba usizo njengemibono.

Kodwa ukuqasha ochwepheshe kuwutshalomali olubalulekile, futhi uma ufuna imbuyiselo ephezulu kakhulu ekutshalweni kwezimali, kufanele uzilungiselele ukubandakanya abantu abaningi enhlanganweni yakho nochwepheshe ngangokunokwenzeka usebenzisa ubuchwepheshe bokuxhumana obusebenzayo obutholakalayo, njengama-webinars namakholi wezingqungquthela.

Enye indlela yokuxhumana ngokugcwele nabasebenzi bakho ukuze bathuthukise umgomo wakho ukuqaphela ukuthi nabo "bangochwepheshe" ngendlela yabo.

Zazise ochwepheshe bakho

Isilingo lapho siletha ongoti bangaphandle ngesokuthi abaphathi abaphezulu benze uhambo oluya esiqongweni sezintaba ukuze babe "ngongcwele," kushiye abasebenzi jikelele ngaphandle kwesibalo.

"Oh, lokhu cishe kuphezu kwamakhanda abo."

Abasebenzi bakho bangase bangabi ochwepheshe ekuklameni imikhankaso yokuthengisa eqhutshwa ukuguqulwa, kodwa bona kukhona ochwepheshe kumakhasimende akho, isiphakamiso senani lakho, nokuthi inkampani yakho ivala kanjani ukuthengisa kwayo.

Or akunjalo vala ukuthengisa kwayo.

Ukuxoxisana nabasebenzi bakho ocingweni lwengqungquthela nochwepheshe bakho bezentengiso okungenani kuzonikeza uchwepheshe wangaphandle ithuba eliqondile lokuthola ukuthi kwenzekani ngempela ngobudlelwano bakho namakhasimende akho. Uma ukhethe i-guru enhle, uzobona ukuthi bachitha isikhathi esiningi belalela, kunokukhuluma nabasebenzi bakho.

Izingcingo zenkomfa zinhle kulolu hlobo lokuxhumana okubili.

Thola izixazululo ezifanele

Uma usutholile ukuthi yiziphi izinkinga, yisikhathi sokuthola izixazululo. Izingcingo zenkomfa zingakusiza ukuthi wenze lokhu ngezindlela ezimbili.

Okokuqala, ukuqasha uchwepheshe kuyabiza. Ngaleyo ndlela bakuqinisekisa ukuthi bahle kakhulu! Khohlwa izinga labo lehora. Kuthiwani uma ufuna uchwepheshe ongcono kakhulu? Khona-ke kufanele undize ungene usuka kuleyo ntaba. Izingcingo zenkomfa ziyindlela eshibhe ngokuphelele yokuhlanganisa iqembu labantu, noma ngabe ufuna ukunciphisa izindleko zokuhamba, noma unciphise nje isikhathi esichithwe ngokufika emhlanganweni esakhiweni esisodwa noma edolobheni.

Okwesibili, ikhwalithi yomsindo icacile ocingweni lweqembu. Asikhulumi nge-Skype Echo lapha, noma izingcingo ze-VOIP ezinezwi elerobhothi, kodwa ingqungquthela ye-"tele" yangempela ebukhoma. Lowo msindo ocacile ukhuthaza ukuxhumana okuhle kakhulu, ngoba wonke umuntu angezwa ama-nuances acashile adingekayo ukuze baqondane ngokugcwele.

Izingcingo zenkomfa zinhle kakhulu ekuxhumaneni kwabantu ababili, futhi yilokho okudingayo ukuze uqonde ngokugcwele izinkinga ngemibono eminingi, futhi wakhe ukuvumelana ngezixazululo.

Yabelana ngomcebo

Kulungile, uqashe uchwepheshe wakho. Balalele ochwepheshe bakho bendawo. Usebenzise i-teleconferencing ukuze ulungiselele bonke lobu buchwepheshe. Nihlanganise amakhanda niqhamuke necebo.

Manje usuhambe uyodla isidlo sasemini nabaphathi abaphezulu ukuze uthuthukise imibono ibe a umkhankaso wokuthengisa oqhutshwa ukuguqulwa, bese usetha izinkomba zempumelelo. Kuzoba isidlo sasemini esibizayo, kodwa hey, uvimbe izindiza ezimbili zebhizinisi lezinga lokuqala ngobuchwepheshe bezingcingo zengqungquthela, futhi izingcingo ngokwazo bezimahhala.

Phela, abaphathi abakhulu kufanele okungenani bathole izinzuzo ezithile, akunjalo?

Ukudla kwasemini kuhamba kahle, futhi phezu kwalokho i-limone gelato, uyanquma ukuthi uzohlukanisa kanjani ufuna ikhredithi ngenzuzo yakho eyengeziwe ongayilindela. Kusho ungoti ukukhulisa izinga lokuguqulwa kokuthengisa kwakho ngo-50% kungakhuphula inzuzo ngo-500%.

"Hhayi, ngimtholile uchwepheshe."       

"Yebo, kodwa ngicabange ngombono wezingcingo zengqungquthela."

"Mina, um, ngikhethe indawo yokudlela..."

Uma ubuyela ehhovisi, kuzoba yisikhathi sokuqalisa isu lakho. Athi "ungakhohlwa ukuthi ufike nini lapho." Lokho kusho ucingo lwenkomfa oluthobekile. Teleconferencing iyithuluzi ekahle nokugijima imikhankaso yokuthengisa esekwe ekuguqulweni, hhayi nje ukuklama kubo.

Asikho isidlo sasemini samahhala kulo mhlaba, kepha izingcingo zenkomfa ziyasondela.