Inqaku leendaba leFreeConference.com: iTelepan, ngoJulayi 17, 2002

Inqaku leendaba leFreeConference.com: iTelepan, ngoJulayi 17, 2002 ”ngu-Elliot M. Gold

Ngaba ukhe uve ngeeNkcukacha zeDatha eziHlanganisiweyo, i-Inc okanye iTeleConnection.com? Njengoko besitshilo kumashumi amathandathu "funda!"

Ngokwenyani ibingu "bhala!" -okanye ibilungile !?

Kanye njengoko besicinga ukuba sisezantsi ngamaxabiso ethu ngeli hlobo, kunye neenkomfa zenzululwazi ezenzekelayo ezicatshulwe kwi $ .09 ngomzuzu nangaphantsi, inkampani iza kunye nokunikezela ngeefowuni ezingabhukiswanga, okanye iifowuni ezigcinwe kwiWebhu, zeNada, zip, zero, kwi $ 0.0 ngomzuzu. Akukho imitya, akukho "nzala zero kulo nyaka uzayo okanye nanini," hayi "akukho nto yokuhlawula kude kube li-2000.

Ayonyuselo, bantu. Kukho inkampani ephaya ngoku eyinika simahla.

Kwaye, kungabikho mntu ubhengeziweyo, ineeakhawunti ezibhalisiweyo ezili-10,000 XNUMX (kunye nokusasaza abathengi abaninzi), abarhola imizuzu emithathu yezigidi ngenyanga yasimahla, ecacileyo, nekulula ukuyisebenzisa iifowuni zenkomfa.

Ndizamile ngokwam-ndathatha imizuzwana engama-90 ukufumana iakhawunti, kunye neminye imizuzwana engama-60 yokuqalisa indlela yokufowuna.

Kuthathe ixesha elide kum, kuba andikwazi ukucinga ngePIN endinokuyinika abanye abafowunelwa ababini.

I-Integrated Data Concepts, Inc. (i-IDC) phezolo iphehlelele ngokusesikweni iTeleConnection.com ngokuqhayisa "ngeeFree & ezilula zeNkomfa yokuFowunela izisombululo zamashishini, imibutho kunye nabantu ... Iminxeba yeeNkomfa eziCwangcisiweyo zeWebhu okanye iiFowuni zeNkomfa ezingabekiyo."

Inkonzo ye-IDC ecwangciswe kwiWebhu ikuvumela ukuba ulungiselele kwangaphambili umnxeba ukuya kuthi ga kubantu abafowunela abangama-32, unike iPIN eyahlukileyo ekhuselekileyo kwifowuni, uthumele ii-imeyile ukumema abafowunelwa, ii-imeyile ezinokuthi zenze iMicrosoft, iLotus, okanye enye isoftware yekhalenda ukubakhumbuza ukuba batsalele umnxeba kwinombolo yefowuni elungiselelwe kwangaphambili (khumbula benditshilo). Inkonzo engenakubekelwa bucala, ungenza okufanayo, kodwa ukuya kwiindawo ezingama-96. Ubude bomnxeba phantse awunamda.

Kwaye ukuba ufuna ukhuseleko, njengemodareyitha yokufowuna ungabhalisela kwaye ufumane iPIN yesibini eyahlukileyo, ekunika iindlela zokhuselo ezingaphezulu kweshumi njengokutshixa umnxeba, ukudlala ikalika xa abafowunayo bengena okanye bephuma kwifowuni, benika ingxelo inani labantu abasemnxebeni, ukuthulisa, kunye nokunye.

"Kulungile, oly Crystal Bald," uthi, "mhle, kodwa 1) kuya kubakho ukubanjwa, 2) oku kufuneka kube yinkampani yokuqalisa eyenzayo njengokunyusa, 3) kufuneka behlawulele iziseko zophuhliso, iibhulorho kunye nee-T1, kunye ne-4) bazifumana phi ezi zixhobo? ...

Okokuqala-akukho kubanjwa

I-IDC ivavanya le nkonzo ukusukela ngoSeptemba 2001, kwaye ibiyinikela ukusukela ebusika. Inkonzo ikhule ukusuka kwiakhawunti ezingama-576 kunye nemizuzu engama-140,000 yokusetyenziswa kweyoMsintsi kunyaka ophelileyo ukuya kwiiakhawunti ezingama-3,700 kunye nemizuzu eyi-1.2 yezigidi zokusetyenziswa ngoFebruwari ukuya kwii-akhawunti ezili-10,000 3.0 kunye nemizuzu engama-XNUMX yezigidi ngenyanga kaJuni. Ihlala ikhululekile.

Ndiyazile malunga nenkonzo iinyanga ezintathu ngoku, kodwa ndavuma ukuba ndingayichazi ide ilunge i-IDC. Mhlawumbi abanye babathengi bakho bebesazi ngayo, kwaye bebeyivavanya, nayo.

Okwesibini-IDC ayisosiqalo, ibikho ukusukela ngo-1985

I-IDC yasekwa nguWarren Jason kwiminyaka eli-17 eyadlulayo ukwenza izixhobo zomnxeba, ngakumbi iibhokisi ezazibonelela ngeendlela zokunxibelelana ngezwi (IVR), i-voicemail, ukonwatyiswa (iforamu evulekileyo kunye neenkonzo zokuncokola ngelizwi) kunye nomhlangano wabathengi kunye neshishini kwabanye. Inkampani ibanjwe ngasese, ayinatyala, akukho mali yokuzibandakanya okanye abatyali mali bangaphandle.

Okwesithathu-IDC akufuneki ihlawule iziseko zophuhliso

UWarren ucacisile. "Sineziseko zonxibelelwano zonxibelelwano esele zikhona kwaye zaphuhliswa kule minyaka ili-15 idlulileyo.

Oko kugcina iindleko zethu ziphantsi ngokungaqhelekanga, kwaye sisebenzisa amandla agqithisileyo kwezi zixhobo zonxibelelwano ukunceda ishishini kunye neefowuni zenkomfa yabathengi. "i-voicemail enxulumene ne-telco kunye nezinye iinkqubo zonxibelelwano ngomnxeba."

Iinkqubo ze-IVR ziibhlorho ze-IDC. E-United States, i-IDC inayo eBaltimore, Boston, Buffalo, Los Angeles, Miami, Philadelphia, Rochester, San Francisco, San Jose nase Oakland, Orlando, Utah, nase Washington DC. Ngaphandle kwe-US, i-IDC ineebhlorho e-UK, eJamani, nakumazwe amathathu eCaribbean.

I-IDC yesine yenza kwaye ithengise iibhulorho zayo

I-IDC inee-5,000 zamazibuko ayo asasazwe kwihlabathi liphela ukwenza iifowuni zenkomfa, eyakhelwe kwiibhulorho ezenzileyo. Ibhulorho, ngokwenyani iNkqubo ye-IDC9240 yokuSabela ngokuPhendula ngokuThetha, ithengisa nge-168,000 yeedola kumazibuko angama-240, okanye malunga ne-700 yeedola kwizibuko ngalinye. "Kwaye yenziwe kwalapha eHollywood!" Utshilo uWarren. Ubanga ukuba uthengisile "amakhulu kubo."

Abasebenzi bakaWarren kwihlabathi liphela? Abantu abathandathu.

Yintoni elandelayo nge-IDC? Ukwanda kwamazwe kunye neenkomfa zeWebhu

UWarren undixelele ukuba i-IDC ihlala ifumana ingxelo kubasebenzisi benkonzo e-Australia naseBrazil, apho bahlala bekhalaza ukuba iindleko eziphezulu zeenkomfa zibiza ukuba basebenzise umgama obiza ixabiso eliphantsi ukubiza iibhulorho ze-IDC e-US kwinkomfa yasimahla. iminxeba. Kananjalo, i-IDC ikwiintetho ngoku ukwandisa e-Asiya naseLatin America.

Ngokubhekisele kwihlabathi eliya kwinkomfa yeWebhu (bathi ke), uWarren undixelele ukuba i-IDC ifuna ukufumana "isixhobo esisisiseko sokubonisa uxwebhu lwewebhu ukuze sibonelele simahla ngeenkonzo zethu. Sithetha nesiqingatha seenkampani malunga noku."

Nantsi into endiyicingayo

Yinto eyoyikisayo kwishishini ukuba ngaba i-IDC ilungile. Okwangoku, sivelisa i-2 yezigidigidi zeerandi kwingeniso yeenkonzo ezivela kwinkomfa yelizwi kuphela. Ngokwezibalo, i-IDC ine-heck yendlela yokuya kulahle elo shishini. Ewe, ukuya kuthi ga kwimizuzu ezizigidi ezi-3 ngenyanga okanye i-9 yezigidi ngekota, kodwa kwikota yokuqala kulo nyaka, ngokuthelekisa, UMTHETHO wenze imizuzu engama-35 ezigidi, uGenesys wenza imizuzu engama-266 yezigidi, iLatitude ibambe imizuzu engama-74 ezigidi yezigidi ezingama-345 imizuzu yayo abathengi bafaka iiseva zayo zeNtlanganiso yePlace, iNkomfa yeNkulumbuso yenze imizuzu engama-319 yezigidi, kunye neRaindance yenza imizuzu eyi-112 yezigidi, ukubeka nje isigidi esi-9 ngokwembono.

Nantsi into ayicingayo

Mna noWarren sathetha ngezinto ezininzi endizibonayo kwezi veki zimbalwa zidlulileyo kushishino, ukudilizwa kwiNkomfa yeWorldcom, inkampani elindele ukubhengezwa njengongenamali, ifandesi eza kubhengezwa kungekudala kwiNgqungquthela yeHlabathi yokuNqumla, kunye ne-videoconferencing iinkampani ezibhengeza ukuba "ngekhe zihlangabezane nokulindelwe ngumhlalutyi."

Ndibuze uWarren ukuba unento afuna ukuyithetha kumzi mveliso, ndiyayazi loo nto.

"Oku kuye kwakhalisa ialam. Ababoneleli beenkonzo zeminxeba abanako ukuphinda bagcine inzuzo ngokubeka umhlangano kwinkomfa njengexabiso eliphezulu, ukubamba okuphezulu kunye netikiti eliphezulu.

"Ukunxibelelana ngomnxeba ngempumelelo kuba yinto yorhwebo ngokubhalisela ukuzenzela inkonzo, ukucwangciswa kunye nokuzalisekiswa kanye kwiWebhu. Ngoku ukunikezelwa kweefowuni okunzima ngakumbi, njengenkonzo yeselfowuni, kunye neefowuni eziphathwayo, kuthengiswa ngokubanzi kwaye kuthengiswa ngokupheleleyo kwi-Intanethi. , Ababoneleli beminxeba yenkomfa abasakwazi ukukhuphisana ngempumelelo ngaphandle kokusika ngaphezulu, ukwenza lula iindlela zokuhambisa kunye namaxabiso evolumu endaweni yodumo.

"Kule minyaka ngoku, ii-RBOCs bezithengisa kwaye zibonelela ngeenkonzo eziphuculweyo, ezinje ngeendlela ezintathu zokufowuna, ukuhambisa umnxeba phambili kunye nokufowuna ukulinda ngeenkqubo ezisebenzisanayo zethowuni. Lixesha lokuba ishishini lokufowuna lenkomfa liqonde ukuba ikamva ngoku kwaye eso sabelo sentengiso siza kuphunyezwa ziinkampani ezinje nge-IDC 'ezihambisa iimpahla' ngokukhawuleza, ngobungcali nangokungabizi mali ininzi. "

Ngaba awuvumelani naye? Zama inkonzo yakhe, emva koko uthathe isigqibo.

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Ishicilelwe kwakhona nge-17 kaJulayi ka-2002 ye-Elliot Gold ye-Elektroniki yeTeleSpan, ngemvume.

I-TeleSpan ipapashwa njengebhulethini ye-elektroniki amaxesha angama-40 ngonyaka nge-377 yezigidi ezihlawulelwa kwangaphambili. I-TeleSpan iya kugunyazisa ilungelo lokwenza iikopi xa ziceliwe. Ukubhaliselwa, nxibelelana neTeleSpan + 1-626 / 797-5482, okanye usithumelele i-imeyile (info@telespan.com), okanye undwendwele iwebhusayithi yethu: http://www.telespan.com

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