"Teleconferencing wuxuu kiciyaa hadal aad u xamaasad badan"
Waxaa qoray Jon Van
Wariyaha shaqaalaha Tribune
La daabacay Ogosto 8, 2004
Kordhinta teleconferencing -ka oo kacday wixii ka dambeeyay Sebtember 11 beddelkii safarka ganacsiga ayaa sii kordhaya.
Shirkadda Andrew Corp., tusaale ahaan, kharashaadka wicitaannada shirarka ayaa labanlaabmay sannadkii la soo dhaafay iyadoo shirkadda Orland Park ay ku kortay iibsi. Qiimaha halkii daqiiqo ayaa hoos u dhacaya xitaa iyadoo maamulayaasha Andrew ay si joogto ah u qaataan taleefanka
“Dhaqaalahan, waxaan isku dayeynaa inaan yareyno kharashaadka safarka,” ayuu yiri Edgar Cabrera, maamulaha adeegga isgaarsiinta Andrew. "Teleconferencing waa beddel wax ku ool ah."
Saldhigga shaqaalaha ee alaab -qeybiyaha qalabka isgaarsiinta ayaa labanlaabmay labadii sano ee la soo dhaafay, Andrew hadda wuxuu leeyahay 9,500 oo shaqaale ah oo ku baahsan daafaha dunida. Kooxo ka kala yimid meelo kala duwan ayaa si joogta ah u wada hadlaan telefon, ayuu yiri Cabrera.
In kasta oo Andrew uu adeegsado isgaadhsiinta taleefanka in ka badan, ku dhawaad shirkad kastaa waxay qabataa teleconferencing badan maanta, taasoo ka dhigaysa waxqabadkaas mid ka mid ah meelaha ugu yar ee ka dhex muuqda warshadaha isgaarsiinta oo hoos u dhacay saddex sano oo mugdi dhaqaale oo aan kala go 'lahayn.
Sannadkii 2003, markii inta badan tilmaamayaasha warshadaha isgaarsiintu ay hoos u tilmaameen, teleconferencing wuxuu ahaa 10 boqolkiiba adduunka oo dhan, ayuu yiri Marc Beattie, oo ah shuraako sare oo ka tirsan Wainhouse Research ee Boston.
Taasi waxay gaar ahaan war wanaagsan u ahayd laba shirkadood oo maxalli ah oo ku takhasusay shirarka taleefanka maxaa yeelay waxay ku koreen goolal ka dhakhso badan warshadaha guud ahaan.
InterCall oo fadhigeedu yahay Chicago, cutub ka mid ah West Corp., iyo ConferencePlus, qaybta Schaumburg ee Westell Technologies Inc., labaduba waxay arkeen saamiga suuqa oo kordhay markii digsiga teleconferencing-ku uu koray.
Shirkadaha yar yar ayaa barwaaqoobay qayb ahaan sababtoo ah shirkadaha fog-fog ee caadiyan xukuma teleconferencing-AT & T Corp., MCI Inc., Sprint Communications Co. iyo Global Crossing-waxay ku mashquulsan yihiin hoos u dhaca sicirka masaafo dheer, dhibaatooyin sharciyeed iyo dakhliyo sii yaraanaya .
"Shirkado badan oo madaxbannaan ayaa ka faa'iidaystay dhibaatooyinka MCI iyo Global Crossing," ayuu yiri Beattie.
"Waxay weyddiiyaan maamulayaasha, 'Runtii ma rabtaa inaad halis geliso wicitaan shir muhiim ah oo shirkad leh dhibaato?' Macaamiil badan ayaa kala qaybiya akoonnada si loogu daro ConferencePlus ama InterCall oo ah adeeg bixiye labaad halkaas oo ka hor intaanay isticmaalin hal bixiye keliya. "
Shirka ConferencePlus, dakhliyada maaliyadeed ee 2004 waxay gaarayaan ku dhawaad 9 boqolkiiba, ilaa $ 45.4 milyan, iyo wadarta daqiiqadaha shirarka oo la waco waa 22 boqolkiiba, ayuu yiri Madaxa Fulinta Timothy Reedy.
Wuxuu yidhi, "Wax -tar ayaannu leenahay," ayuu yidhi, "in yar oo madax -bannaan oo kale ayaa faa'ido leh, laakiin shirkado badan maahan."
In kasta oo dad badan oo ganacsato ah ay adeegsadaan wada -hadalka, haddana sicirka daqiiqad kasta ayaa hoos u dhacaya, markaa shirkaduhu waa inay yareeyaan kharashaadka si ay macaash ugu sii jiraan, ayuu yiri Reedy.
Inta badan wicitaannada shirku mar bay adeegsadeen kaalmeeye hawl -wadeen, laakiin maanta inta badan waxaa bilaabay dadka soo waca. Wicitaanada otomatiga ah ee noocaan ah waxay caadi ahaan ka qaadaan hal dime daqiiqad kasta halka wicitaannada caawiya hawlwadeennada la soo dallaco qiyaastii rubuc daqiiqo.
Reedy wuxuu sheegay in qiyaastii 85 boqolkiiba wicitaannada ConferencePlus ay hadda yihiin nooca macmiilku bilaabay ee ka raqiisan laakiin wicitaannada gacanta lagu hayo weli waa muhiim. "Waxaan mar walba yeelan doonnaa qaar ka mid ah wicitaannada hawl-wadeennada bilaabay," ayuu yidhi. "Macaamiilku uma baahna in marka dadka ku jira shirkad adag ay wada hadlaan, laakiin waxay had iyo jeer jecel yihiin wicitaannada xiriirka maalgashadayaasha ama marka madaxda sare ay ku lug leeyihiin."
Andrew, qiyaastii 80 boqolkiiba wicitaannada shirka ayaa hadda ah shaqaale wada hadlaya, ayuu yiri Cabrera.
Isbeddelka ku aaddan xakamaynta macmiilka oo badan ayaa laga yaabaa inay abuurto dhibaatooyin mustaqbalka soo wajaha warshadaha, ayuu yiri Elliott Gold, oo ah madaxa TeleSpan Publishing Corp., oo daabaca wargeys teleconferencing ah.
“Waxa ay warshaduhu sameeyeen ayaa ah in qofka macmiilka ah loo kaxeeyo waddada, oo la tuso sida wax walba isaga loo sameeyo,” ayuu yiri Gold. "Tani waxay ku soo laaban kartaa iyaga."
Teknolojiyadda taleefanka cusub ee kulul, codka ka saraysa borotokoolka Internetka, ama VoIP, waxay isku daraa wicitaannada taleefanka ee kombiyuutarada waxayna u sahlaysaa qof inuu adeegsado kombiyuutar si uu u dejiyo shir isagoo aan gacan ka helin adeegga dhinac saddexaad.
"Dadka ku jira warshadaha waxay ka hadlaan VoIP," ayuu yiri Gold. "Runtii aad bay uga baqayaan, waxa ay gabi ahaanba samayn doonto."
Xitaa iyada oo aan lahayn VoIP, warshadaha shirarka ayaa leh sabab walaac, Gold ayaa yiri, isagoo tixraacaya FreeConference.com, oo ah hawlgal ku saleysan Kaliforniya kaasoo u saamaxaya qof kasta inuu adeegsado degelkiisa si uu u sameeyo shirar lacag la'aan ah oo ka baxsan qiimaha wicitaannada masaafo dheer lambarkeeda California.
"Waxaan dhahnaa in boqorku uusan dhar haysan," ayuu yiri Warren Jason, oo madax ka ah Fikradaha Isku -dhafan ee Xogta, oo ah shirkadda ka shaqeysa FreeConference.com. Wicitaannada shirku waa sahlan yihiin waana inay noqdaan kuwo raqiis ah, shirkaduhu waxay kumannaan doollar ku bixiyaan shirarka marka aysan u baahnayn.
Hawlgalka shirarka Jason wuxuu la shaqeeyaa lix shaqaale oo kaliya. Waxay ka dhigtaa inta badan lacagteeda iibinta adeegga lacagta qaaliga ah ururada waaweyn sida General Electric Co. iyo Adeegga Boostada Mareykanka. Adeegga bilaashka ah wuxuu ku shaqaaleeyaa macaamiisha hadal-afka ah, sidaa darteed Jason uma baahna xoog wax-iibsi.
IDC waxay kaloo samaysaa qalabka loo isticmaalo isku -xidhka wicitaannada, sidaa darteed Jason wuxuu haystaa qalab badan iyo karti uu ku dhex -gelin karo mareegaha Webka.
Hawl -wadeennada adeegyada shirarka dhaqanka ayaa sheegaya inaysan ka welwelin FreeConference.com ama qaabkeeda ganacsi. "Shirku wuxuu noqon karaa lacag la'aan, laakiin ka-qaybgalayaashu waxay bixiyaan kharashka gaadiidka," ayuu yiri Robert Wise, oo ah madaxweyne ku-xigeenka horumarinta ganacsiga ee fadhigiisu yahay Chicago ee InterCall. "Wicitaannada shirkeennu waxay adeegsadaan lambarro lacag la'aan ah, oo inta badan ka-qaybgalayaashu doorbidaan."
Wise wuxuu sheegay in shaqaalaha InterCall oo ka kooban 300 oo qof oo wax iibiya ay tahay hal sabab oo ganacsigeedu u sii fidayo. Sabab kale ayaa ah is -dhexgalka Internetka iyo wicitaannada shirarka si ka -qaybgalayaashu u eegaan bandhigga PowerPoint ama muuqaallo kale marka ay wada hadlayaan.
"Shirarka shabakadda ayaa muujiyey inaad u soo bandhigi karto tiro yar iyo dad aad u badan adigoon xafiiska ka bixin," ayuu yiri Wise.
Hal meel oo jilicsan oo ka mid ah shirarka telefonku waa shirarka fiidiyaha. Shirkadaha ConferencePlus iyo InterCall labaduba waxay bixiyaan shirarka fiidiyowga iyo teknolojiyad cusub ayaa fududeyneysa oo jaban.
Laakiin shirarka fiidiyaha ayaa weli ah meel aad u yar oo aan lahayn astaamo koritaan, maamulayaasha labada shirkadood ayaa sidaas yidhi.
"Waxaan samaynaa fiidiyow, laakiin muhiim ma ahan," ayuu yiri Kenneth Velten, oo ah madaxweyne ku xigeenka sare ee suuqgeynta ee ConferencePlus. “Waxaan samaynay mid kale maalintii dhakhaatiirta qalliinka sameeyay qaliin jilibka ah halka kuwa kale ee tababarka ku jiray ay meel fog ka daawanayeen.
"Kiisaska sidaas oo kale ah ama halka agaasime guud doonayo inuu la hadlo dhammaan shaqaalihiisa ayaa aad ugu fiican wada -hadalka fiidiyowga. Laakiin inta badan dadku kaliya ma arkaan qiimaha."
Xuquuqda daabacaadda © 2004, Chicago Tribune
