Uchishandisa Mahara Musangano Kufona kuti Ubatsirwe kubva Kumusoro kweVaviri-Nzira Bhizinesi Kutaurirana

Papeji ravo rekutanga, vatengesi vepamusoro veCustomer Relationship Management (CRM) Salesforce vanoti paavhareji , kana vatengi vavo vachishandisa Cloud kuchengetedza hukama hwevatengi nevatengi vavo, vanowana zvinotevera:

+27% kuwedzera kwemari yekutengesa +32% kuwedzera kwekuchinja kwemari ye lead

+56% kukurumidza kuiswa, +34% kuwedzera mukugutsikana kwevatengi.

Ona https://www.salesforce.com/crm/comparison/ kuti udzidze zvakawanda nezveSalesforce CRM.

Kugutsikana kwevatengi ndiko kunoita kuti bhizinesi remazuva ano ribudirire , uye unogona kushandisa mafoni emisangano yemahara kuti uwedzere kugutsikana kwevatengi kuburikidza nekutaurirana zvakananga kwebhizinesi uye kuunganidza mhinduro dzevatengi. Kutaurirana zvakananga ndizvo zvese zviripo iye zvino, asi zvaisava saizvozvo nguva dzose . Kuti tinzwisise zviri nani kuti sei hukama hwevatengi huchikosha, ngatitarisei nekukurumidza kuti Indaneti yakachinja sei hukama hwevatengi.

Inopindirana yevatengi hukama inouya yezera

Mune 1950 post-war vatengi boom, "vatengi vaifanira kubhadhariswa uye kusanzwikwa", uye kushambadzira kwaive kwakavakirwa pane mana maPs: Chigadzirwa, Mutengo, Nzvimbo uye Kukwidziridzwa.

Kare kare, chigadzirwa chacho chaive Coke. Mutengo wacho waive "wakaderera". Nzvimbo yacho yaive "muzvitoro zvese zviri pakona". Kukwidziridzwa kwaireva; "dhinda Coke pabhodhoro rega rega, chitonhodzi, parutivi rwerori uye pabhodhibhodhi muNorth America". Cherechedza kuwedzera kunokurumidza kwemashoko ekuti "chando", uye "CHINWIWA" pamusoro pezita rechigadzirwa. Ehe changamire!

Kushambadzira kwaive nzira-imwe traffic, uye chete yevatengi mhinduro loop yaive yekutengesa. KwaCoke, yavo "Yevatengi Ukama Management Management Technology" ndiyo yaitonhorera Coke. Heano maitiro aakashanda:

• Chitoro: "Iyo inotonhorera inowana 'isina chinhu, Hank, unogona here kuodha imwe Coke?"
• Fekitori: "Maodha amuka zvishoma mwedzi uno, ngatiitei marori ekuwedzera."

Zvese zvinotaridzika kunge zvechinyakare izvozvi, sechigadzirwa chakabatanidzwa mhuri dzinotangisa pasi rose pamashizha epa Facebook nemavhidhiyo kubva mukutyora vaimbi veindie.

Takasvika sei pano kubva ipapo?

Shanduko iyi yakatanga kuma1980, nekuwedzera kwemabhizinesi akavakirwa pabasa, ayo anovimba nehukama hwakasimba nevatengi . "Kushambadzira Kwehukama" kwakatanga kutarisa pane:

•   kunzwisisa zvikamu zvevatengi
•   kuendesa inoenderera mhando sevhisi
•   kukurudzira kuvimbika kwechiratidzo kuburikidza kuchengeta kugutsikana kwevatengi

Izvo zvese zvakatanga nekuteerera.

Kuteerera kwakatungamira mukugadzirisa matambudziko, izvo zvakatungamira mabhizinesi nevatengi munzira mbiri yekutaurirana yebhizinesi. Fledgling 80's tekinoroji yekushambadzira yakaratidza "hozhwa tsamba" yakatumirwa nemapoka evateveri vachinyorera kumaterevhizheni network kukumbira yavo yavanofarira show kuti isamiswe, uye makambani ari kukoka "anotarisa mapoka" kuti avape vatengi mhinduro pane zvigadzirwa.

Kushambadzira hukama kwakazokura nekuuya kwekombuta neInternet , zvikapararira zvakanyanya, zvisina gwara, uye nekukurumidza. Hukama hwevatengi hwakachinja imwe nhanho nefoni, iyo inobvumira vatengi kutumira wongororo dzemaresitorendi vasati vasvika.

Mabhizinesi anofanirwa kuchengetedza yakanaka nzira mbiri kutaurirana bhizinesi
nevatengi vavo zvakanyanya uye zuva rega rega.

Musangano wemahara unodana maCoke cooler asati asvika, asi achiri imwe yenzira dzakanakisisa dzekuvaka kugutsikana kwevatengi. Ngatitarisei CRM yemazuva ano, uye tione kuti teleconferencing ichiri nechinhu pamusoro penzira dzayo dzemazuva ano dzekushambadzira paindaneti: kubata kwemunhu chaiye.

Yakabudirira yazvino vatengi vatengi hukama manejimendi (CRM)

Amazon.com yakavaka budiriro yavo kuburikidza nedhijitari inofambidzana vatengi vatengi.

Heano maitiro avanoshanda:

• Haungotengi chinhu kubva kuAmazon; unosaina, wova nhengo, uye Pinda ku "Yako Amazon". Welcome home, mudiwa!
• Iwe unovaka chimiro chemutengi, wedzera zvaunofarira, uye woisa marongero ako. Ndimi mukuru. Amazon iri kukuteerera!
• Iwe unonyora wongororo dzechigadzirwa. Iwe uri nyanzvi, uye maonero ako anokosheswa. Mhinduro yevatengi inongoerekana yaitika.
• Zvichakadaro, kufamba kwako kwese kwakatemwa uye kuteedzerwa. Kugonesa kugovana ruzivo rwemukati, Amazon ine mashoma mashoma emukati ruzivo ruzivo. Wese mushandi weAmazon waunotarisana naye anoziva nhoroondo yako yese; ivo "vanokuziva" iwe. Mukutaura kwemaindasitiri, izvi zvinodaidzwa kuti "Mumwe Chiso".
• CRM software yeAmazon inova yako wega mudiri, zvichiratidza kutenga kubva pane yako nhoroondo, nekuti ivo "vanokuziva iwe", uye uchichengeta yako zvese zvaunoda uye nechishuwo, uine yekutengera ngoro, uye chishuwo chinyorwa.

Cherechedza kuti uri kuita zvakawanda sei pane izvi . Cherechedzawo kuti vanoedza sei kuita kuti zviite sezviri pachena sezvinobvira, kunyangwe usingambotauri nemunhu . Sisitimu yese inongoerekana yagadzirwa otomatiki, nekuti zvakachipa kumakambani makuru kugadzirisa hukama hwavo hwevatengi nesoftware pane nevanhu. Asi hatisi tese tine mamiriyoni evatengi.

Nepo chero bhizinesi richigona kubatsirwa nekushandisa otomatiki CRM software,
kunze kwekunge iwe wakakura seAmazon,
iwe unofanirwa kuwedzera kunanga kutaurirana pachako to
kuvaka hukama hwako hwevatengi.

Nei yemahara musangano kufona iri yakanaka nzira mbiri kutaurirana bhizinesi

Mhedziso nzira yakanakisa yekuziva zvido zvevatengi vako uye manzwiro nezve chigadzirwa chako kana sevhisi kutaurirana pachako. Asi mamwe mazuva, isu hatigone kusvika kumahombekombe ndokusangana ...

Icho chikonzero chemahara musangano wekufona unoshanda kwazvo:

1. Yemahara Musangano kufona kuri nyore kwazvo kumisikidza pane misangano yemuviri; isu tinotenderedza kuva navo.
2. Yemahara Musangano kufona kutema kuburikidza neese email kungoita uye kupindwa.
3. Kamwe musangano wepachena wemusangano ukatanga, vanhu vanodzima zviyeuchidzo zvavo uye zvinokanganisa uye vanotarisa pane iro basa riripo.
4. Iyo yakajeka odhiyo chiratidzo yemahara yemusangano wekufona inokupa iwe idiki diki yevanhu zvaunoda iwe kuti unyatsoteerera kune ako vatengi. ZANO: nzvenga "Skype echo" uye shandisa yako foni, zvinonzwika zvakanyanya.
5. Iyo yekudyidzana chimiro chemahara musangano kufona zvinoreva kuti uri kushanda pamwe nevatengi vako. Kuteedzera kwevatengi chiuno chiripo, uye chinogona kukwidziridzwa ipapo mhinduro dzemutengi.

Kana iwe usingakwanise kusvika kumahombekombe, tora foni!

Kugutsikana kwevatengi ndiko kunotyaira chero bhizinesi. Kiyi yekugutsikana kwevatengi yakanaka nzira mbiri kutaurirana bhizinesi.
Yemahara Musangano kufona chishandiso chakanakisa chekuvaka kudyidzana kwevatengi hukama.

Musakanganwa kufona nekushanyira webhusaiti yedu pano: http://thetrailerboy.com/gooseneck-trailers/