Nkhani Yolemba: Chicago Tribune, Ogasiti 8, 2004

"Teleconferencing imalimbikitsa zokambirana zambiri"

Wolemba Jon Van
Mtolankhani wa Tribune
Idasindikizidwa pa Ogasiti 8, 2004

Kuwonjezeka kwa teleconferencing komwe kudayamba pambuyo pa Seputembara 11 ngati njira ina yapaulendo wamabizinesi kukupitilizabe kukula.

Mwachitsanzo ku Andrew Corp. Mtengo pamphindi ukugwa ngakhale oyang'anira Andrew amatenga foni pafupipafupi.

"Ndi chuma ichi, tikufuna kuchepetsa ndalama zoyendera," atero a Edgar Cabrera, manejala wa Andrew wa zamtokoma. "Teleconferencing ndi njira ina yothandiza."

Ogwira ntchito yolumikizira zida zolumikizirana awonjezeka kawiri mzaka ziwiri zapitazi, ndipo Andrew tsopano ali ndi antchito 9,500 omwe afalikira padziko lonse lapansi. Matimu ochokera m'malo osiyanasiyana olumikizirana telefoni pafupipafupi, Cabrera adatero.

Pomwe Andrew amagwiritsa ntchito kulumikizana patelefoni kuposa ambiri, pafupifupi bizinesi iliyonse imagwiritsa ntchito kulumikizana patelefoni masiku ano, ndikupangitsa kuti ntchitoyi ikhale imodzi mwa malo owoneka bwino kwambiri pamakampani opanga ma telefoni omwe adutsa zaka zitatu zakusokonekera kwachuma.

Mu 2003, pomwe ma foni ambiri ama telefoni adatsika, ma teleconferencing adakwera ndi 10% padziko lonse lapansi, atero a Marc Beattie, mnzake wamkulu ku Wainhouse Research ku Boston.

Umenewu udali uthenga wabwino makamaka kumakampani awiri am'deralo omwe amakhala pamisonkhano yapa foni chifukwa amakula mwachangu kuposa makampani onse.

InterCall yochokera ku Chicago, gulu la West Corp., ndi ConferencePlus, gulu la Schaumburg la Westell Technologies Inc., onse awona gawo lamsika likukula pamene chitumbuwa cha teleconferencing chakula.

Makampani ang'onoang'ono ayenda bwino pang'ono chifukwa makampani akutali omwe kale anali kulamulira teleconferencing - AT & T Corp., MCI Inc., Sprint Communications Co ndi Global Crossing - amatanganidwa ndi kuchepa kwamitengo yayitali, mavuto owongolera ndi ndalama zochepa .

"Makampani ambiri odziyimira pawokha agwiritsa ntchito zovuta ku MCI ndi Global Crossing," atero a Beattie.

"Amafunsa oyang'anira, 'Kodi mukufunadi kuyika pachiwopsezo msonkhano wovuta ndi kampani yomwe ili pamavuto?' Makasitomala ambiri amagawa maakaunti kuti awonjezere ConferencePlus kapena InterCall ngati wothandizira wachiwiri pomwe asanangogwiritsa ntchito munthu m'modzi. "

Ku ConferencePlus, ndalama zopezeka mu 2004 zakwera pafupifupi 9%, mpaka $ 45.4 miliyoni, ndipo mphindi zonse zamisonkhano zikuyimira 22%, atero Chief Executive Timothy Reedy.

"Ndife opindulitsa," adatero, "ndipo ena odziyimira pawokha ndiopindulitsa, koma makampani ambiri alibe."

Ngakhale anthu ambiri amalonda amagwiritsa ntchito teleconferencing, mitengo pamphindi ikugwa, makampani ayenera kuchepetsa ndalama kuti akhale opindulitsa, Reedy adati.

Misonkhano yambiri imayitanitsa omwe amagwiritsa ntchito othandizira, koma lero ambiri amayambitsidwa ndi omwe akuyimba. Mafoni oterewa amalipiritsa ndalama pafupifupi mphindi imodzi pomwe mafoni omwe amathandizidwa ndi omwe amalipiritsa amalipiritsa pafupifupi kotala mphindi.

Reedy adati pafupifupi 85% ya mayitanidwe a ConferencePlus tsopano ndi mitundu yotsika mtengo kwambiri yoyambitsidwa ndi kasitomala koma mafoni omwe amayang'aniridwa ndi omwe akuyendetsa akadali ofunikira. "Nthawi zonse tizikhala ndi mafoni oyambitsa," adatero. "Makasitomala sangasowe izi pomwe anthu olimba amalankhulana, koma nthawi zonse amafuna kuti aziyimbira anzawo ndalama kapena ngati akuluakulu akutenga mbali."

Ku Andrew, pafupifupi 80% yamisonkhanoyi tsopano ndiogwirira ntchito, Cabrera adatero.

Kusintha kwa kayendetsedwe ka makasitomala kumatha kubzala zovuta zamtsogolo zamakampani, atero a Elliott Gold, Purezidenti wa TeleSpan Publishing Corp., yomwe imafalitsa nkhani yamakalata a teleconferencing.

"Zomwe makampaniwa achita ndikutsitsa kasitomala panjira, kumuwonetsa momwe angachitire zonse payekha," adatero Gold. "Izi zitha kubweranso kuti ziwasokoneze."

Tekinoloje yatsopano yotentha, mawu pa intaneti, kapena VoIP, imagwirizanitsa mafoni ndi makompyuta ndipo zimapangitsa kuti zikhale zosavuta kuti wina azigwiritsa ntchito kompyuta kukhazikitsa msonkhano popanda kuthandizidwa ndi gulu lina.

"Anthu mumakampani amalankhula za VoIP," adatero Gold. "Ali ndi mantha ndi izi, zichitadi."

Ngakhale popanda VoIP, makampani opanga misonkhano ali ndi chifukwa chodera nkhawa, atero a Gold, ponena za FreeConference.com, ntchito yochokera ku California yomwe imathandizira aliyense kugwiritsa ntchito tsamba lake lawebusayiti kukhazikitsa misonkhano popanda mtengo wopitilira kuyitanitsa anthu akutali nambala yake yafoni ku California.

"Tikuti mfumu ilibe zovala," atero a Warren Jason, Purezidenti wa Integrated Data Concepts, kampani yomwe imagwira FreeConference.com. "Kuyimba pamisonkhano ndikosavuta ndipo kuyenera kutsika mtengo. Makampani amawononga ndalama zambiri pamisonkhano pomwe safunika kutero."

Ntchito ya msonkhano wa Jason imachitika ndi anthu asanu ndi mmodzi okha. Zimapanga ndalama zake zambiri kugulitsa ntchito ku mabungwe akulu monga General Electric Co ndi US Postal Service. Ntchito yaulere imalemba makasitomala pakamwa, kotero Jason safuna ogulitsa.

IDC imapangitsanso zida zogwiritsira ntchito kulumikiza mafoni palimodzi, chifukwa chake Jason ali ndi zida zambiri ndipo amatha kuziphatikiza ndi intaneti.

Akuluakulu pamisonkhano yamsonkho amati alibe nkhawa ndi FreeConference.com kapena mtundu wake wabizinesi. "Msonkhanowu utha kukhala waulele, koma omwe akutenga nawo mbali amalipira zoyendera," atero a Robert Wise, wachiwiri kwa purezidenti wachitukuko cha bizinesi ku InterCall yochokera ku Chicago. "Misonkhano yathu imagwiritsa ntchito manambala aulere, omwe ambiri amatenga nawo mbali."

Wise adati ogwira ntchito ku InterCall a 300 ogulitsa ndi chifukwa chimodzi chomwe bizinesi yake ikukula. Chifukwa china ndikuphatikiza kwa intaneti ndi mayitanidwe amisonkhano kuti onse omwe atenga nawo mbali athe kuyang'ana kuwonetseredwe ka PowerPoint kapena zowonera zina akamayankhulana.

"Misonkhano yapaintaneti yawonetsa kuti mutha kupereka ziwonetsero kwa anthu ochepa komanso akuluakulu osatuluka muofesi," adatero Wise.

Malo amodzi ofewa pa teleconferencing ndi misonkhano yamavidiyo. Onse a ConferencePlus ndi InterCall amapereka msonkhano wa makanema ndipo ukadaulo watsopano umapangitsa kuti zikhale zosavuta komanso zotsika mtengo.

Koma ma videoconferencing amakhalabe kachidutswa kakang'ono komwe sikakusonyeza kuti akukula, oyang'anira mabungwe onsewa ati.

"Timachita kanema, koma siyofunika," atero a Kenneth Velten, wachiwiri kwa purezidenti wotsatsa ku ConferencePlus. "Tidachitanso chimodzimodzi tsiku lina pomwe dotolo wa opaleshoni adachita maondo pomwe ena ophunzirira amayang'ana kutali.

"Milandu ngati imeneyo kapena pomwe wamkulu akufuna kuti alankhule ndi onse omwe amugwirira ntchito ndizothandiza pakuwonetserana vidiyo. Koma nthawi zambiri anthu samangowona kufunika kwake."

Umwini © 2004, Chicago Tribune