Are FreeConference premium features available?

FreeConference offers a number of paid paids that have premium features like call recording, 1800 numbers and much more.

Below are the current pricing plans:
Remember, you have the freedom to cancel anytime, there are no commitments and no long-term contracts.… Read more →

What’s with the Puffin?

Our founder, Frederick Charles Puffin, believed that conference calling and online meetings should be affordable, accessible, and, well, fun. He just really, really wanted to help our customers out and show them how serious we are about taking care of our customers…

So we made him our mascot.

Admittedly, Fred is ridiculously cute – and we love how friendly and welcoming he looks all over our website.

Does FreeConference offer call recording or transcription? offers audio recording, video recording and auto transcripts as premium features.

Audio Recording

Record your conference as an MP3 with a single click. The recording feature is easy to use. Once you start your conference simply press the recording button at the top of the toolbar, here you can select to record audio only or record the online meeting. You will know it is recording because the button will pulse. For a recording by telephone press *9.

Video Recorder

Capture video and screen share as an MP4 with a single click. Video recording captures all elements of your online meeting including audio, video, screen sharing, and document presenting. Share your online video recording afterward so that not a single detail is missed.

Auto Transcription

When a conference call is recorded, a transcript of the recording is automatically generated, creating a searchable record of your discussion. The transcript is securely stored in your meeting summary, along with the recording itself and other meeting content.

Easily locate different parts in your MP3 & MP4 recordings by searching keywords in your call summary and clicking the dialogue in the transcript you would like to listen to. Play the recording of your conference and read the transcription as it scrolls along with the audio or video.

What’s included Free Starter Plus Pro
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Monthly Fees FREE $9.99 $24.99 $34.99

See what plan is right for you. Compare plans >

All paid plans require no commitment or long-term contracts, you have the freedom to cancel anytime.

Detailed Verbatim Transcription Services

Looking for professional transcriptions? We’ve partnered with Focus Forward to provide you with secure, accurate, call transcription that meets any record keeping need or budget. A professionally transcribed version of your conference recording can be completed as soon as the day after your call takes place.

Standard verbatim transcripts, verbatim transcripts with speaker id, and notes formats with time stamps are all available starting at just $1.25/minute. Simply upload the desired call recording to the transcription page, select the services you need and you’ll receive a full transcription via email in no time.


Where to access your recordings & transcriptions after your conference:

To access your recordings and transcriptions, go to past conferences located on the main page of your account dashboard then select the conference you want to view the recording or/and transcription for. You can play back the recording here and follow along on the transcription tab.

  • Get a dial-in number and access code so you can listen by phone.
  • Get an online link to listen/watch the recording
  • Download the recording
  • Order a professional transcription of the recording

Are FreeConference calls private and secure?

There are several different privacy features which ensure all’s calls are private and secure for it customers. Each account has a unique Access Code and conference URL for entry – during the conference call, a short tone identifies users’ entry and exit. You can also use your personal meeting room to keep an eye on who’s in your call. If someone shows up uninvited, you can kick that individual off the call using our built-in moderator controls.

The details of who joined your call, when, and for how long are always included in your call summary emails, so you’ll never have to wonder whether or not anyone was listening uninvited.

What is the difference between FreeConference “Web-scheduled” and “Reservationless” conferences?

Web-scheduled conferences are scheduled in advance through our website, mobile app or desktop app. When scheduling, you select a date, time and call length, add an agenda and participants. Use the recurring call feature if you have regularly scheduled meetings and set them up in one shot. When the set up is done, we’ll automatically send the call invitations to you and your participants with all the details they need.

Reservationless conferences can be made at any time by sharing your meeting room URL and /or dial-in number and access code with your contacts. With one click you can copy everything they need to know in an email or instant message – and your meeting ready to go.

With your dedicated dial-in number and meeting room URL can be used for both reservationless and scheduled calls.