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Echo is one of the most annoying distractions that you can have on any type of conference call.

How to Eliminate Echo on Conference Calls

Echoing can happen on any type of conference call: a video conference, free conference calls with a dedicated dial-in or even on a conference call with toll-free numbers. As someone that has tried to communicate with a caller while they were echoing, I can honestly say that being unable to hear someone is extremely frustrating. While conference calling technology has enhanced our communications, it has created unique issues that need to be addressed – namely, conference call echo. Here are 3 things to keep in mind when dealing with it.

1. Conference Call echo is usually caused by someone using a speakerphone.

laptop with headphone to eliminate conference call echo

Try using a pair of headphones to eliminate echo! Photo by Gavin Whitner

Even though conference call echo is a legitimate issue, it might surprise you to know that if everyone on a conference turned their volume down halfway, it might just eliminate conference call echo forever. Why?

Echo occurs when a person's microphone picks up sound from their speakers. That sound is once again played by the speakers and picked up by the microphone, creating an infinite loop that we call echo. When audio is played through headphones, echo becomes virtually impossible. This is why echo is usually caused by participants using a speakerphone.

TIP! During the call, ask if anyone is using a speakerphone. If there is a group on speakerphone, ask them to either separate the speaker from the audio output (which causes the echo) or throw on a pair of headphones.

2. Figure out who is causing the echo on the call.

TIP! If your conference participants are complaining about echo, but you do not hear anything, you are the cause of the echo.

Most people assume that if they cannot hear the problem then it is unrelated to them, but this rule does not apply to conference call echo. Most of the time, the only person who can't hear the echo is the one causing it.

TIP! If you are in a conference where one or more participants is complaining of echo but you don't hear it, try muting your line to see if that fixes the problem. If you are causing the echo, simply turn down your speaker volume, use headphones, or more your microphone farther away from your speakers.

3. As a conference moderator, you can use the online participant list to easily determine who is causing the echo.

in call page with text chat window open

Expand the participant list located on the right-hand side of your online meeting room. Select "MUTE ALL". Then, unmute them one by one by clicking their unmute button in the participant list to determine who is causing the echo. If they are the cause of the echo, keep them muted to keep the line clear and free of distractions.




How To Upgrade & Downgrade Your Account

The free plan, with its array of international dial-ins, 100 caller limit, and unlimited conferencing minutes is sure to fill most of your needs – but what if you need more? As your family or business starts to grow, you will need additional services to meet the new demand.


Our free mobile conferencing apps for iOS and Android turn any phone or tablet into your mobile conference call meeting hub so that you can start or schedule free conference calls on the go – instantly. Easily manage your meetings and connect with anyone, anywhere, for free. (more…) is always looking for ways to make your experience with our service more streamlined. Our user interface is specifically designed to be simple and easy to understand, and we also have a dedicated customer support centre that you can call into. So what’s next for us?

I’m glad you asked. We are happy to announce that we have updated our list of “How To” videos, and they can all be found under the How-To Product Videos section of our blog.



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