Communication is important. Crisp, clear and straightforward communication is imperative.
Think of all the times a conversation with a client has gone sideways or a time a pitch was delivered exceptionally well. What’s the difference? What are the similarities?
We know that body language and tone convey just as much as the words we speak and project, if not more. Being able to read between the lines when sending and receiving messages gives people on both sides of the conversation a better look into what we really mean and want to say.… Read more →