How to Organize a Web-Scheduled Standard FreeConference

Organizing a Web-Scheduled FreeConference requires that you sign up for a user account
1:Decide on your FreeConference details, including the call date and time, estimated number of phone lines for your Participants (up to 150), and the amount of time needed (up to 4 hours).
2:Be sure you are logged onto the FreeConference Web site and select the ‘SCHEDULE’ button from the toolbar.
3:Our online interface will take you through the step-by-step process. First select
‘Web-Scheduled Standard’ as the type of conference.
4:While scheduling a conference, you will see a Progress Meter on the right side of your screen (shown below). As you complete a step in the process, it will be checked off and the conference detail will be hyperlinked.

If you need to change any detail while scheduling your FreeConference, simply click its red link and make your changes. After clicking the ‘Next’ button, you will pick up where you left off scheduling.

You will come to a confirmation screen where you must click the ‘Confirm This Conference’ button to lock in your FreeConference. Once you confirm, you will see a ‘Congratulations’ page and receive a confirmation e-mail from us. Also, you can view upcoming FreeConferences on the Conference Manager page (you must be logged on to the Web site, then click the ‘MANAGE’ button on the top navigation bar).

On the chosen date and time, everyone participating in the conference must call the Dial-in Number assigned by our Web site. The automated system will prompt for an access code. Every caller can use the Participant Access Code. However, if you intend to use Organizer Conference Controls while on the FreeConference, you must enter the Organizer Access Code.

How to Join a FreeConference Reservationless Conference

How to Join a FreeConference Reservationless Conference Call
1: On the chosen date and time on FreeConference, have your Participants call your dedicated dial-in telephone number (see steps 1 and 2 of “How to Organize a Reservationless Call”).
Note: to get your dedicated Dial-in telephone number and access code, please Log In.
2: Instruct them to enter your Participant Access CodestrAccessCode, followed by the # sign (see step 2 of “How to Organize a Reservationless Call”).
3: Have them announce themselves and join the conference.

Quick User Guide For FreeConference

NOTE: These step-by-steps are for FreeConference Legacy product.

Just three steps to get started right away on FreeConference.

1. View the introductory Flash movie, which briefly explains FreeConference’s conference call services.
2. View the “Our Services” page for a side-by-side cost and feature comparison of our conference call services. Our Services Page
3. After deciding on a service, set up and conduct a test conference to practice using the Organizer Conference Controls. (For Web-Scheduled conferences, you must first create a user account — sign up now.) FreeConference allows you to organize Reservationless Conference or Sign Up for Web-Scheduled Services. The following steps are for making the most of your conferencing experience.

4. Read the information page for each conference service.
Web-Scheduled Premium 800 Page
Web-Scheduled Standard Page
Reservationless Standard Page
Conference Recording & Storage
Desktop Sharing Page
Your Conference Personalized Greetings
5. Read the Help section containing answers to frequently asked questions (FAQ). Help/FAQ Page
6. Read the Glossary of Terms to acquaint you with conference call lingo. Glossary of Terms Page
7. Visit the Tools and Tips page for a touch-tone wallet card, conference fax cover sheet, and more. Tools and Tips Page

Making Changes to a Previously Scheduled Conference

Once a conference has been confirmed, some of the conference’s parameters (e.g. dial-in number, access code) are “locked in” and cannot be changed.

Below is a reference guide for changing conference details and rescheduling conferences.

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Add one or more lines to the conference

Log in, go to the “Manage” page, click “view/change”, then click “change” next to the heading labeled “Number of participants”.

Add one or more e-mail invitations to the conference

Log in, go to the “Manage” page, click “view/change”, then click “edit” next to the heading labeled “e-mail invitations”. Make certain to click “Next” in order to lock in your changes.

Cancel the conference

Log in, go to the “Manage” page, click “Cancel”. Note that you must cancel a reservation at least 5 minutes before it is scheduled to begin. Once the conference reservation is in progress, you cannot cancel it.

Start Date

Log in, go to the “Manage” page, click “view/change”, then click “change” next to the heading labeled “Scheduled Start Date”.

Start Time

Log in, go to the “Manage” End Time

End Time

Log in, go to the “Manage” page, click “view/change”, then click “change” next to the heading labeled “Scheduled End Time”.

Participant’s E-mail Address

The steps to change a participant’s e-mail address are as follows:
1. Go to the Contacts page and click the “Edit” link next to the contact for whom you wish to correct the e-mail address and (optionally) re-send conference invitations.
2. Make whatever corrections are necessary.
3. If this contact is a participant in any upcoming conference, you will see a checkbox with an option to re-send the conference invitation(s) to this participant.
4. Click “Save” to save your changes and re-send the invitation(s).

Primary Dial-in Number

Dial-in Numbers are assigned based on system load and availability at the time a conference is scheduled. You cannot choose the Dial-in Number when using our conference services..

Organizer Access Code

You must use the Organizer Access Code that was active when your conference was scheduled. If you have since changed your Organizer Access Code, you can find your old Organizer Access Code on the conference confirmation email, or on the conference details page by clicking the “MANAGE” button on the top toolbar, then clicking on the conference’s “view/change” link.
If you wish to use your new Organizer Access Code for a previously scheduled conference, you must cancel the previously scheduled conference and reschedule. A conference can be cancelled by clicking its “Cancel Conference” link on the “Manage” page. When a conference is cancelled, all Participants who received email invitations will be sent email cancellations.

Participant Access Code

You must use the Participant Access Code that you selected or were assigned when your conference was scheduled. If it is necessary to change the Participant Access Code, you must cancel the previously scheduled conference and reschedule. A conference can be cancelled by clicking its “Cancel Conference” link on the “Manage” page. When a conference is cancelled, all Participants who received email invitations will be sent email cancellations.

Conference Controls

Conference Controls are set upon the confirmation of the conference, but most of them can be changed by a conference Organizer who enters the Organizer Access Code when joining the conference. See also the Touch-tone Quick Reference.

Conference Recording and Extensions

Log in, go to the “Manage” page, click “view/change”, then click “change” next to the heading labeled “Conference Recording”. This feature is only available with our Web-Scheduled Premium 800 service. Note that Conference Recording can only be changed before the conference is scheduled to begin. Once the conference has begun you cannot cancel a recording or request a new recording.

Conference Transcription

Log in, go to the “Manage” page, click “view/change”, then click “change” next to the heading labeled “Conference Transcription”. This feature is only available with our Web-Scheduled Premium 800 service.

Email Invitation Subject, Comments and Agenda
Once email invitations have been sent, they cannot be retrieved or changed. If you have made changes to your subject, comments or agenda, you may wish to notify your participants of the changes by other means. Another option is to cancel and reschedule the conference, including the current subject, comments or agenda on the new e-mail invitations. A conference can be cancelled by clicking its “Cancel Conference” link on the “Manage” page. When a conference is cancelled, all Participants who received email invitations will be sent email cancellations.

RSVP Status

Once a participant replies to an RSVP, his/her status is automatically updated on the conference details page. You can also manually update the RSVP Status of a participant by doing the following:
1. Go to the “Manage” page and click the “view/change” link next to the conference you want to change.
2. Click the “Edit Status” link next to the participant.”
3. Select the desired RSVP Status, then click “Save.”

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FreeConference.com Goes Green for Earth Day

Conferencing activity translates to environmental contribution

Glendale, CA. April 22, 2010 — Thursday is Earth Day, and FreeConference.com is doing their part to go Green. Many companies already take advantage of conferencing services to reduce their carbon footprint, allowing them to conduct business effectively and efficiently, while keeping aware of environmental impact.

Now FreeConference is taking it a step further: FreeConference will contribute enough money to the Arbor Day Foundation to plant 1,000 trees, assisting their efforts to fund tree planting where new trees are desperately needed.

“Conference calling is the greenest way for people to meet and collaborate productively, whether one-on-one, or with up to 150 participants around the world,” says Ken Ford, CEO of Global Conference Partners, FreeConference’s parent company. “All kinds of businesses and government agencies are seeking ways to minimize the CO2 emissions associated with frequent travel by car or plane, and conferencing is the perfect solution. Besides obvious benefits to the environment, conference calling is the quickest and most effectual method of exchanging information and ideas.”

Teleconferencing is becoming increasingly popular among successful companies seeking creative ways to increase productivity, as a rewarding way to accommodate the work-life balance of valuable employees.

About Global Conference Partners

Global Conference Partners™ (GCP) is changing the way the world connects. GCP has continuously advanced new technology solutions to bring more convenient, reliable and simple conferencing services to enterprises and organizations that want top-tier quality and reliability at little or no cost. Flagship services www.freeconference.com, and www.globalconference.com provide simple, convenient, reliable conferencing solutions to enterprises and organizations. Go towww.globalconferencepartners.com for more information.

FreeConference.com Launches Facebook Application to Connect Friends

Schedule and Manage Conferences Right from Facebook Page

LOS ANGELES—April 13, 2010— While most social media sites help connect people in the virtual world, a new FreeConference® application takes communication to the next level with audio conferencing. FreeConference now provides the tools and shortcuts to schedule a conference and invite friends to join right from a user’s Facebook page.

“Once people realize that conference bridges can be used any time to bring two or more people together to talk, it opens up a new world for family and friends to gather and chat about anything,” said Ken Ford, CEO of Global Conference Partners, parent company of FreeConference. “FreeConference is not just for business discussions, but for anyone that needs to bring people together for communication.”

The FreeConference application can be easily added from Facebook, and existing FreeConference account holders can just enter their current User ID and Password to access their existing dial-in numbers and access codes. For those without an existing FreeConference account, there is a FREE sign-up process within Facebook that gives users a dial-in number and dedicated access code that can be used anytime. Premium features such as Toll-Free and Conference Recording can be added for a nominal fee.

FreeConference’s Facebook application lets users:

  • Schedule conferences within Facebook
  • View upcoming and past conferences
  • Manage invitee list from Event page
  • Share pictures, videos and links
  • Allow friends to invite more friends or create “Secret” Event
  • Share conference history with friends
  • Use anytime for business or to talk with family and friends
  • Use your conferencing number anytime outside of Facebook without a reservation

About FreeConference®

FreeConference originated the free teleconferencing concept with highly automated, enterprise quality conferencing services for businesses, organizations and individuals requiring top-tier performance at little or no cost. FreeConference continues to lead the industry with innovative value-added audio and web conferencing options that let users customize the conferencing features they need, just when they need them. FreeConference is a service of Global Conference Partners™. For more information, visit www.freeconference.com.

 

Global Conference Partners’ Users Rally to Save Free Conferencing

Users Send More Than 100,000 Letters to 530 Congress Members Nationwide

Glendale, CA. March 31, 2010 – FreeConference.com, Inc. and its subsidiary, Global Conference Partners, launched an advocacy campaign to rally support from its users in response to recent actions by the House of Representatives’ Energy and Commerce Committee, regarding free conferencing services and the individuals and businesses that use them.

Global Conference Partners’ rallying cry to “Save Free Conferencing” was met with equal enthusiasm from its users with more than 100,000 letters sent to their local Congressmen in less than a week, voicing opposition for any potential regulation that could stop their ability to run their businesses and organizations using critical services like FreeConference.com.

“Eliminating the ability to communicate with your business and non-profit colleagues through free teleconferencing services is unfair, unacceptable and anti-competitive,” says Ken Ford, CEO of Global Conference Partners. “It’s a weak argument to stop a service so integral to businesses, organizations, non-profits and even government agencies, over concerns that indecent conversations may be taking place on phone lines. Phone conversations are a private matter and alleging that our services are used solely for indecent communications is insulting to our customers.”

Global Conference Partners notes that there are more than 50 FreeConference.com users working in the U.S. Senate, and 132 users working in the U.S. House of Representatives. In total to date, Congress has benefited from the use of more than a half-million minutes in free conference calls. Individuals within the Dept. of Justice, the State Department, the Federal Aviation Administration, U.S. Postal Service, National Aeronautics and Space Administration (NASA), the Dept. of Agriculture, and the NIH use FreeConference.com services.

Mr. Ford comments on an additional concern voiced in a recent letter from the Energy and Commerce Committee to several small telephone companies who are instrumental in helping to bring free conferencing to users:

“The government is concerned that when some Internet-based voice services choose not to connect to certain rural telephone areas that may carry higher connection charges, the consumer ultimately bears the brunt in the form of reduced access to Internet voice services and thus higher charges,” comments Mr. Ford. “On the other hand, the incremental revenue that has been generated from free conferencing services has allowed many rural telephone companies to upgrade their communication infrastructure and provide their customers with the type of services that big cities regularly enjoy.”

To learn more about Global Conference Partners’ “Save Free Conferencing” campaign, visit www.capitolconnect.com/SaveFreeConferencing

About Global Conference Partners

Global Conference Partners™ (GCP) is changing the way the world connects. GCP has continuously advanced new technology solutions to bring more convenient, reliable and simple conferencing services to enterprises and organizations that want top-tier quality and reliability at little or no cost. Flagship services www.freeconference.com, and www.globalconference.com. provide simple, convenient, reliable conferencing solutions to enterprise and organizations. Go to www.globalconferencepartners.com for more information.

gwabbit Teams with FreeConference.com

DEMOspring 2010, Palm Desert, CA – March 22, 2010 – gwabbit®, LLC, the only provider of automated solutions for the contact cloud, today announced the integration of FreeConference.com® phone numbers to the gwab-o-sphere™, the world’s first automatic contact cloud (See separate announcement today titled, 2009 DEMOgod Winner Gwabbit Debuts World’s First Automatic Contact Cloud at DEMOSpring 2010). The gwab-o-sphere automatically loads contacts from its gwabbit contact capture products for Microsoft Outlook® and BlackBerry®, and syncs contacts with key repositories and social networks like Salesforce.com® and LinkedIn®.

In this partnership, FreeConference phone numbers that appear in gwab-o-sphere contacts will be automatically identified and highlighted with FreeConference’s icon and link to its website. As part of the partnership, instantconference.com and globalconference.com® numbers will also be highlighted.

“Partnering with an innovator like gwabbit is a value-add for our large customer base,” said Ken Ford, President and CEO, Global Conference Partners. “Our users will now have their critical conference numbers available on the gwab-o-sphere, ensuring that they always have the most current information when they need it.”

“With the gwab-o-sphere, users can automatically keep their contacts fresh, current and synced without having to do a thing,” said Todd Miller, president and founder, gwabbit. “And since we have the ability to mash-up contact data from premier communication service providers like FreeConference.com, we will continue to have the most robust information available in your contact cloud.”

The gwab-o-sphere contact cloud is the latest from 2009 DEMOgod winner gwabbit®, maker of award-winning gwabbit contact capture products for Outlook and BlackBerry, which automatically searches and identify contacts embedded in emails and adds or updates that information to your address book.

About gwabbit, LLC

Founded in 2008 gwabbit (formerly Technicopia, LLC) is the only provider of applications designed to manage the contact cloud. Its flagship product gwabbit, grabs contact information embedded in emails and automatically updates or creates new contact files. Recipient of the DEMO 09 DEMOgod awards, gwabbit for Outlook and gwabbit for BlackBerry are the fastest ways to manage contacts on a mobile device or desktop. Whether you are on the road or at the desk, gwabbit delivers Email Contact Management (ECM) solutions at a price point you can afford. For more information or to purchase gwabbit, visit www.gwabbit.com

About FreeConference® 



FreeConference originated the free teleconferencing concept with highly automated, enterprise quality conferencing services for businesses, organizations and individuals requiring top-tier performance at little or no cost. FreeConference continues to lead the industry with innovative value-added audio and web conferencing options that let users customize the conferencing features they need, just when they need them. FreeConference is a service of Global Conference Partners™. For more information, visit www.freeconference.com or www.globalconferencepartners.com.

Coming Together in Time of Need with FreeConference

FreeConference Assists Newly Created ‘Flight to Crisis’ Volunteer Efforts for Haitian Relief

LOS ANGELES–February 11, 2010— Out of nowhere, a new organization has sprung up to help the relief efforts in Haiti, according to Anne Dilenschneider of The Huffington Post, and has already garnered 160 volunteers around the world to participate in two-week rotations of professional service on the island. Flight to Crisis came together through the coordination of Laz Poujol, and with the help of FreeConference, has connected volunteers from several countries around the world.The speed of this coordinated effort has been most impressive.

The newly created Flight to Crisis volunteers are a group of doctors, nurses, clergy, medical specialists, engineers, and first responders who are making the time to make a difference. Their focus is to provide primary care needs and to help relieve overburdened charities and long-term support personnel. They have been using FreeConference to meet, discuss concerns, and make arrangements for their trip.

“Charitable organizations are especially thankful for free services and we have heard many stories over the years of how FreeConference has made a difference in their ability to grow and expand awareness of their cause,” said Ken Ford, CEO of Global Conference Partners, parent company of FreeConference. “It’s very profound to hear their heartfelt stories of appreciation.”

Several years ago another organization, the California Hunger Action Coalition, also started out as a grass roots effort to address hunger needs in the state of California. They turned to FreeConference to help rally support around efforts such as Hunger Action Day, and have continued to rely on the service to coordinate projects throughout California.

Other charitable organizations that regularly rely on FreeConference services includethe American Red Cross, Make-a-Wish Foundation, and many others that make helping and healing people the forefront of their cause.

FreeConference has sponsored a Flight to Crisis Volunteer, and encourages others to become involved. Flight to Crisis is looking for volunteers, volunteer sponsors, supplies, and donations of frequent flyer miles. Learn more.

About FreeConference®

FreeConference originated the free teleconferencing concept with highly automated, enterprise quality conferencing services for businesses, organizations and individuals requiring top-tier performance at little or no cost. FreeConference continues to lead the industry with innovative value-added audio and web conferencing options that let users customize the conferencing features they need, just when they need them. FreeConference is a service of Global Conference Partners™. For more information, visit www.freeconference.com or www.globalconferencepartners.com.

FreeConference Behind the Scenes with the Obama Campaign

LOS ANGELES–December 9, 2009—FreeConference.com, the originators of free audio conferencing was quietly featured in the recently released HBO documentary “By the People, the Election of Barack Obama”. As one of the important communications tools used by the Obama campaign, FreeConference helped organize the groundswell efforts while keeping costs in check for a fledgling campaign. The documentary chronicles the efforts of the Obama campaign, starting almost a year before he announced his candidacy for President.

“Freeconference is used by many non-profit and political organizations that depend on our service to further their cause in the most economical way possible,” commented Ken Ford, CEO of Global Conference Partners, parent company of FreeConference. “We’ve logged millions of minutes on behalf of worthy causes, in addition to serving both small businesses and large enterprises alike.”

Some of the public institutions and non-profits that regularly rely on FreeConference services include members of both houses of the U.S. Congress, the Federal Aviation Administration, US State Department, US Dept. of Justice, US Dept. of Homeland Security, US Treasury, NASA, US Dept. of Agriculture, US Environmental Protection Agency, United States Postal Service, the American Red Cross, PBS, Make-a-Wish Foundation, The Nature Conservancy, Teach for America, and many others.

Learn more about FreeConference.

About FreeConference®

FreeConference originated the free teleconferencing concept with highly automated, enterprise quality conferencing services for businesses, organizations and individuals requiring top-tier performance at little or no cost. Today, FreeConference is serving well over a billion minutes a year of all-digital conference calls. FreeConference continues to lead the industry with innovative value-added audio and web conferencing options that let users customize the conferencing features they need, just when they need them. FreeConference is a service of Global Conference Partners™. For more information, visit www.freeconference.com orwww.globalconferencepartners.com.