FreeConference.com General Terms and Conditions

FreeConference.com Premium Services and Recurring Billing Terms and Conditions


FREECONFERENCE.COM GENERAL WEBSITE TERMS AND CONDITIONS

1. AGREEMENT
These Terms of Use (the “Agreement”) constitute a legally binding agreement by and between FreeConference.com. (“FreeConference.com”) and you or your company (in either case, “You” or “Your”) concerning Your use of FreeConference.com’s website (the “Website”) and the conferencing services offered by FreeConference.com in association with the Website (the “Services”). By using the Website and Services, You represent and warrant that You have read and understood, and agree to be bound by, this Agreement. IF YOU DO NOT UNDERSTAND THIS AGREEMENT, OR DO NOT AGREE TO BE BOUND BY IT, YOU MUST IMMEDIATELY LEAVE THE WEBSITE AND REFRAIN FROM USING THE SERVICES IN ANY WAY.

2. PRIVACY POLICY

By using the Website and Services, You consent to the collection and use of certain information about You, as specified in FreeConference.com’s [Privacy Policy] (the “Privacy Policy”). FreeConference.com encourages users of the Website and Services to frequently check FreeConference.com’s Privacy Policy for changes. By using the Website and Services, You represent and warrant that You have read and understood, and agree to be bound by, the Privacy Policy. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THE PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE. If there is any conflict between any provision of this Agreement and the Privacy Policy, the provision of this Agreement shall control.

3. CHANGES TO AGREEMENT AND PRIVACY POLICY

Internet and wireless technology and the applicable laws, rules and regulations change frequently. ACCORDINGLY, FREECONFERENCE.COM RESERVES THE RIGHT TO CHANGE THIS AGREEMENT AND ITS PRIVACY POLICY AT ANY TIME. NOTICE OF ANY SUCH CHANGE WILL BE GIVEN BY THE POSTING OF A NEW VERSION OR A CHANGE NOTICE ON THE WEBSITE. IT IS YOUR RESPONSIBILITY TO REVIEW THIS AGREEMENT AND THE PRIVACY POLICY PERIODICALLY. IF AT ANY TIME YOU FIND EITHER UNACCEPTABLE, YOU MUST IMMEDIATELY LEAVE THE WEBSITE AND REFRAIN FROM USING THE SERVICES. Unless FreeConference.com obtains Your express consent, any revised Privacy Policy will apply only to information collected by FreeConference.com after such time as the revised Privacy Policy takes effect, and not to information collected under any earlier Privacy Policies.

4. ELIGIBILITY

BY USING THE WEBSITE AND THE SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OLD AND ARE OTHERWISE LEGALLY QUALIFIED TO ENTER INTO AND FORM CONTRACTS UNDER APPLICABLE LAW. If You are using the Website or Services on behalf of a company, You further represent and warrant that You are authorized to act and enter into contracts on behalf of that company. This Agreement is void where prohibited.

5. LICENSE

Subject to Your compliance with the terms and conditions of this Agreement, FreeConference.com grants You a non-exclusive, non-sublicensable, revocable as stated in this Agreement, non-transferable license to use the Website and Services. Except as expressly set forth herein, this Agreement grants You no rights in or to the intellectual property of FreeConference.com or any other party. In the event that You breach any provision of this Agreement, Your rights under this section will immediately terminate.

6. USER INFORMATION/PASSWORD PROTECTION
In connection with Your use of the Website and Services, You will be required to complete a registration form. You represent and warrant that all information You provide on any registration form or otherwise in connection with Your use of the Website or Services will be complete and accurate, and that You will update that information as necessary to maintain its completeness and accuracy.
You will also be asked to provide, or may be given, a user name and password in connection with Your use of the Website and Services. You are entirely responsible for maintaining the confidentiality of Your password. You may not use the account or password of any other Website or Services user. You agree to notify FreeConference.com immediately of any unauthorized use of Your account or password. FreeConference.com shall not be liable for any loss that You incur as a result of someone else using Your account or password, regardless of whether with or without Your knowledge. You may be held liable for any losses incurred by FreeConference.com, its affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else’s use of Your account or password.

7. THIRD-PARTY WEBSITES
The Website may be linked with websites operated by third parties (“Third-Party Websites”). FreeConference.com does not have control over the Third-Party Websites, each of which may be governed by its own terms of service and privacy policy. FREECONFERENCE.COM HAS NOT REVIEWED, AND CANNOT REVIEW OR CONTROL, ALL OF THE MATERIAL, GOODS AND SERVICES MADE AVAILABLE ON OR THROUGH THIRD-PARTY WEBSITES. ACCORDINGLY, FREECONFERENCE.COM DOES NOT REPRESENT, WARRANT OR ENDORSE ANY THIRD-PARTY WEBSITE, OR THE ACCURACY, CURRENCY, CONTENT, FITNESS, LAWFULNESS OR QUALITY OF ANY INFORMATION, MATERIAL, GOODS OR SERVICES MADE AVAILABLE ON OR THROUGH THIRD-PARTY WEBSITES. FREECONFERENCE.COM DISCLAIMS, AND YOU HEREBY AGREE TO ASSUME, ALL RESPONSIBILITY AND LIABILITY FOR ANY DAMAGES OR OTHER HARM, WHETHER TO YOU OR TO THIRD PARTIES, RESULTING FROM YOUR USE OF THIRD-PARTY WEBSITES.

8. CONSENT TO RECEIVE EMAIL
By establishing an account with FreeConference.com, You consent to receive periodic email communications from FreeConference.com concerning FreeConference.com’s products and services, including without limitation FreeConference.com’s periodic newsletter, occasional service update bulletins, and summary emails regarding scheduled conferences before and after they are complete.

9. PROHIBITED USES
FreeConference.com imposes certain restrictions on Your use of the Website. You represent and warrant that You will not: (a) violate or attempt to violate any security features of the Website; (b) access content or data not intended for You, or log onto a server or account that You are not authorized to access; (c) attempt to probe, scan, or test the vulnerability of the Website, or any associated system or network, or breach any security or authentication measures without proper authorization; (d) interfere or attempt to interfere with the use of the Website or Services by any other user, host or network, including, without limitation by means of submitting a virus, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Website or infrastructure that provides the Services. Any violation of this section may subject You to civil and/or criminal liability, and FreeConference.com reserves the right to cooperate with law enforcement in any investigation of any violation of this or any other section of this Agreement.

10. INTELLECTUAL PROPERTY
The Website, all content and materials located on the Website, and the free conferencing infrastructure that delivers the Services, including without limitation the FreeConference.com name and any logos, designs, text, graphics and other files, and the selection, arrangement and organization thereof, are the intellectual property of FreeConference.com or its licensors. Except as explicitly provided, neither Your use of the Website and Services, nor Your entry into this Agreement, grant You any right, title or interest in or to any such content or materials. Free Conference, the FreeConference.com logo, the Tag Line “Simple, Convenient, Reliable.”, (the “FreeConference.com Marks”) are trademarks, servicemarks or registered trademarks of FreeConference.com, Inc. The Website is Copyright © 2000 to the present, FreeConference.com, Inc. ALL RIGHTS ARE RESERVED.

11. Digital Millennium Copyright Act (DMCA) Policy
If you have evidence, know, or have a good faith belief that your copyright rights or the copyright rights of a third party have been violated and you want FreeConference.com to delete, edit, or disable the material in question, you must provide FreeConference.com with all of the following information: (a) a physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) identification of the material that is claimed to be infringed or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit FreeConference.com to locate the material; (d) information reasonably sufficient to permit FreeConference.com to contact you, such as an address, telephone number, and if available, an electronic mail address at which you may be contacted; (e) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. For this notification to be effective, you must provide it to FreeConference.com’s designated agent at:

DMCA AGENT
P.O. Box 23
Glendale, CA 91209
dmca@freeconference.com

12. DISCLAIMERS; LIMITATION OF LIABILITY

(a) NO WARRANTIES.
FREECONFERENCE.COM, ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS, HEREBY DISCLAIMS ALL WARRANTIES RELATING TO THE WEBSITE AND SERVICES. THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, FREECONFERENCE.COM, ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE WEBSITE AND SERVICES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. NEITHER FREECONFERENCE.COM NOR ITS LICENSORS OR SUPPLIERS WARRANTS THAT THE WEBSITE OR SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. NEITHER FREECONFERENCE.COM NOR ITS LICENSORS OR SUPPLIERS HAS ANY LIABILITY WHATSOEVER IN CONNECTION WITH YOUR USE OF THE WEBSITE OR SERVICES. ADDITIONALLY, FREECONFERENCE.COM HAS NOT AUTHORIZED ANYONE TO MAKE ANY WARRANTY OF ANY KIND ON ITS BEHALF, AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT BY ANY THIRD PARTY.

(b) YOUR RESPONSIBILITY FOR DAMAGE
YOU AGREE THAT YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. YOU WILL NOT HOLD FREECONFERENCE.COM OR ITS LICENSORS OR SUPPLIERS, AS APPLICABLE, RESPONSIBLE FOR ANY DAMAGE THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION ANY DAMAGE TO ANY OF YOUR COMPUTERS OR DATA. THE WEBSITE MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS.

(c) LIMITATION OF LIABILITY
THE LIABILITY OF FREECONFERENCE.COM AND ITS LICENSORS AND SUPPLIERS IS LIMITED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL FREECONFERENCE.COM OR ITS LICENSORS OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST DATA OR CONFIDENTIAL OR OTHER INFORMATION, LOSS OF PRIVACY, FAILURE TO MEET ANY DUTY INCLUDING WITHOUT LIMITATION OF GOOD FAITH OR OF REASONABLE CARE, NEGLIGENCE, OR OTHERWISE, REGARDLESS OF THE FORESEEABILITY OF THOSE DAMAGES OR OF ANY ADVICE OR NOTICE GIVEN TO FREECONFERENCE.COM OR ITS LICENSORS AND SUPPLIERS) ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE OR SERVICES. THIS LIMITATION SHALL APPLY REGARDLESS OF WHETHER THE DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY OR FORM OF ACTION. ADDITIONALLY, THE MAXIMUM LIABILITY OF FREECONFERENCE.COM AND ITS LICENSORS AND SUPPLIERS TO YOU UNDER ALL CIRCUMSTANCES WILL BE $250. YOU AGREE THAT THIS LIMITATION OF LIABILITY REPRESENTS A REASONABLE ALLOCATION OF RISK AND IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN FREECONFERENCE.COM AND YOU. THE WEBSITE AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATION.

(d) APPLICATION
THE ABOVE DISCLAIMERS, WAIVERS AND LIMITATIONS DO NOT IN ANY WAY LIMIT ANY OTHER DISCLAIMER OF WARRANTIES OR ANY OTHER LIMITATIONS OF LIABILITY IN ANY OTHER AGREEMENT OR AGREEMENTS BETWEEN YOU AND FREECONFERENCE.COM OR BETWEEN YOU AND ANY OF FREECONFERENCE.COM’S LICENSORS AND SUPPLIERS. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE DISCLAIMERS, WAIVERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. UNLESS LIMITED OR MODIFIED BY APPLICABLE LAW, THE FOREGOING DISCLAIMERS, WAIVERS AND LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. FREECONFERENCE.COM’S LICENSORS AND SUPPLIERS ARE INTENDED THIRD-PARTY BENEFICIARIES OF THESE DISCLAIMERS, WAIVERS AND LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE WEBSITE OR OTHERWISE SHALL ALTER ANY OF THE DISCLAIMERS OR LIMITATIONS STATED IN THIS SECTION.

13. INDEMNITY BY YOU
You agree to defend, indemnify and hold harmless FreeConference.com and its officers, directors, employees, agents, affiliates, representatives, sublicensees, successors, assigns and contractors (collectively, the “FreeConference.com Parties”) from and against any and all claims, actions, demands, causes of action and other proceedings (collectively, “Claims”), including but not limited to attorneys’ fees and costs, arising out of or relating to: (i) Your breach of this Agreement, including without limitation any representation or warranty contained in this Agreement; or (ii) Your access to or use of the Website or Services.

14. GOVERNING LAW; JURISDICTION AND VENUE; INTERPRETATION
This Agreement, including without limitation its construction and enforcement, shall be treated as though it were executed and performed in Los Angeles, California, and shall be governed by and construed in accordance with the laws of the State of California without regard to its conflict of law principles. ANY CAUSE OF ACTION BY YOU ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE WEBSITE MUST BE INSTITUTED WITHIN ONE (1) YEAR AFTER IT AROSE OR BE FOREVER WAIVED AND BARRED. THE PROPER VENUE FOR ANY JUDICIAL ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE WEBSITE WILL BE THE STATE AND FEDERAL COURTS IN LOS ANGELES, CALIFORNIA. THE PARTIES HEREBY STIPULATE TO, AND AGREE TO WAIVE ANY OBJECTION TO, THE PERSONAL JURISDICTION AND VENUE OF SUCH COURTS, AND FURTHER EXPRESSLY SUBMIT TO EXTRATERRITORIAL SERVICE OF PROCESS.

15. TERMINATION

(a) By FreeConference.com
WITHOUT LIMITING ANY OTHER PROVISION OF THIS AGREEMENT, FREECONFERENCE.COM RESERVES THE RIGHT TO, IN FREECONFERENCE.COM’S SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY USE OF THE WEBSITE OR SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON AT ALL, INCLUDING WITHOUT LIMITATION FOR ANY BREACH OR SUSPECTED BREACH OF ANY REPRESENTATION, WARRANTY OR COVENANT CONTAINED IN THIS AGREEMENT, OR OF ANY APPLICABLE LAW OR REGULATION.

(b) Automatic Termination Upon Breach By You
This Agreement shall automatically terminate in the event that You breach any of this Agreement’s representations, warranties or covenants. Such termination shall be automatic, and shall not require any action by FreeConference.com.

(c) By You
You may terminate this Agreement at any time, for any or no reason at all, by providing FreeConference.com notice of Your intention to do so by email notice to conference-support@telephony.com

(d) Effect of Termination; Survival
Any termination of this Agreement automatically terminates all rights and obligations created thereby, including without limitation Your right to use the Website and Services, except that Sections 8, 9, 10, 12 (consent to receive email, representation and warranty, intellectual property disclaimers), 13-14 (indemnity, jurisdiction) and 16 (general provisions) will survive any termination.

16. GENERAL

(a) Entire Agreement; Amendment; Interpretation
This Agreement constitutes the entire agreement between FreeConference.com and You concerning Your use of the Website and Services. This Agreement may only be modified by a written amendment signed by an authorized executive of FreeConference.com or by the unilateral amendment of this Agreement by FreeConference.com, as further specified in Section 3. The language in this Agreement shall be interpreted in accordance with its fair meaning and not strictly for or against either party.

(b) Severability; Waiver
If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.

(c) Assignment
This Agreement and all of Your rights and obligations thereunder will not be assignable or transferable by You without the prior written consent of FreeConference.com. Notwithstanding the foregoing, this Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

(d) Relationship
You and FreeConference.com are independent contractors, and no agency, partnership, joint venture or employee-employer relationship is intended or created by this Agreement.

(e) Third-Party Beneficiaries
Except for the FreeConference.com Parties as and to the extent set forth in Section 13, and FreeConference.com’s licensors and suppliers as and to the extent expressly set forth in Section 12, there are no third-party beneficiaries to this Agreement.


FREECONFERENCE.COM PREMIUM SERVICES AND RECURRING BILLING TERMS AND CONDITIONS

General Payment Information

Fees associated with Toll Free Premium 800 services are charged to the Account Holder's credit card at completion of the conference. The charge will appear on your credit card statement as "Conference Call Services."

Fees associated with recurring payment plans are charged monthly to the Account Holder's card from the day service is activated. The charge will appear on your credit card statement as "Conference Call Services."

Premium Services

Web-Scheduled And Reservationless Premium 800

Description and Availability

A Conference Organizer may host a conference with a toll-free 800 Dial-in Number for both Web Scheduled Premium 800 and Reservationless Premium 800 services.

Using the Web-Scheduled Premium 800 service requires the Conference Organizer to schedule their conference using FreeConference's online scheduling tools. Reservationless Premium 800 service does not require the use of FreeConference's online scheduling tools, thus Conference Organizers are free to use their own scheduling tools. Both services are available 24/7.

Web-Scheduled conferences can be cancelled anytime up to fifteen minutes before the scheduled start of the conference.

With Web-Scheduled Premium 800 service-the conference begins when the conference Organizer arrives to the call. With Reservationless Premium 800 service, the conference begins when the Organizer arrives and enters their subscriber pin. Prior to the arrival of the Organizer, callers will be placed on hold.

Fees

We charge the Account Holder's credit card $0.10 per minute, rounded to the next minute, for each caller (including international and domestic callers using the Alternative Dial-in Number provided). When using the Web-Scheduled Premium 800 service, the Account Holder does not pay for reserved time, but pays only for actual time and number of telephone lines used, regardless of what was reserved when the conference was scheduled.

Taxes

Federal Universal Service Fund fee applies. An additional charge will appear as a line item on your conference call receipt. This fee is calculated as a percentage of all per minute Premium 800 services. The fee that FreeConference applies is the same as the FCC's universal service contribution factor. The current contribution factor can be found at www.fcc.gov/omd/contribution-factor.html. This contribution factor is subject to change.

No Hidden Fees

  • No account setup fee
  • No per-call setup fee
  • No fixed monthly recurring fee
  • No account maintenance fee
  • No ‘no show' fee
  • No conference cancellation fee
  • No minimum monthly or per-call usage fees

Related Help

How do I cancel or change the details of a Web-Scheduled conference?

Learn more about  Web-Scheduled Premium 800

Learn more about  Reservationless Premium 800

Learn More About Universal Service Fund

 

What is the Universal Service Fund?

In the Telecommunications Act of 1996 (1996 Act), Congress directed the Federal Communications Commission (FCC) and states to take the steps necessary to establish support mechanisms to ensure the delivery of affordable telecommunications service to all Americans; including low-income consumers, eligible schools and libraries, and rural health care providers. To learn more please visit: http://www.usac.org/about/about/universal-service/overview.aspx.

FreeConference Select

Description and Availability

FreeConference Select offers additional features to your FreeConference account. These features can be purchased individually as needed. There are no hidden fees for your FreeConference account. For recurring monthly services your billing date begins upon successful registration and credit card confirmation.

Fees

Recording - $9/month or $6.50/use

Note that service is on a monthly recurring billing cycle. In the event that a credit card cannot be authorized 5 days prior to the billing due date, user will be notified to update payment information. Service, at FreeConference's option, will be cancelled if payment information is not updated by billing due date. FreeConference may discontinue or suspend services for non-payment at any time without incurring liability.

Organizers can request cancellation of services on their 'Account' page. Cancellation requests are effective at the end of the current billing cycle which appears in the 'Premium Add-On Services' section of the 'Account' page.

Per use charge of $6.50 is billed to credit card on file at completion of conference. If service is scheduled, but not used, credit card is not billed.

Recording Storage and Playback for 1 year - $4.95/month or $1.95/use

Note that service is on a monthly recurring billing cycle. In the event that a credit card cannot be authorized 5 days prior to the billing due date, user will be notified to update payment information. Service, at FreeConference's option, will be cancelled if payment information is not updated by billing due date. FreeConference may discontinue or suspend services for non-payment at any time without incurring liability.

Organizers can request cancellation of services on their 'Account' page. Cancellation requests are effective at the end of the current billing cycle which appears in the 'Premium Add-On Services' section of the 'Account' page.

Per use charge of $1.95 is billed to credit card on file at completion of conference. If service is scheduled, but not used, credit card is not billed.

Taxes

All applicable sales, local, state, and Federal taxes are included.

Personalized Greetings - $2.99/Month or $8.99/6 Months

Note that service is on a monthly or six (6) months recurring billing cycle. In the event that a credit card cannot be authorized 5 days prior to the billing due date, user will be notified to update payment information. Service, at FreeConference's option, will be cancelled if payment information is not updated by billing due date. FreeConference may discontinue or suspend services for non-payment at any time without incurring liability.

Organizers can request cancellation of services on their 'Account' page. Cancellation requests are effective at the end of the current billing cycle which appears in the 'Premium Add-On Services' section of the 'Account' page.

Taxes

All applicable sales, local, state, and Federal taxes are included.

Desktop Sharing - $16.95/month or $7.50/use

Note that service is on a monthly recurring billing cycle. In the event that a credit card cannot be authorized 5 days prior to the billing due date, user will be notified to update payment information. Service, at FreeConference's option, will be cancelled if payment information is not updated by billing due date. FreeConference may discontinue or suspend services for non-payment at any time without incurring liability.

Organizers can request cancellation of services on their 'Account' page. Cancellation requests are effective at the end of the current billing cycle which appears in the 'Premium Add-On Services' section of the 'Account' page.

Per use charge of $7.50 is billed to credit card on file at completion of conference. If service is scheduled, but not used, credit card is not billed.

Taxes

All applicable sales, local, state, and Federal taxes are included.

Conference Recording, Computer Download, and Telephone Playback

Description and Availability

A Conference Organizer can specify that a conference be recorded in industry-standard MP3 format for Computer Download and Telephone Playback. This service is available with Web-Scheduled Premium 800 conferencing, and with certain recurring service options and must be selected while scheduling the conference.

The conference Organizer will receive instructions for Computer Download and Telephone Playback via e-mail within two hours of the conference's scheduled end time.  We save the recording until the recording expiration date provided in the e-mail.

Conference Recording can be cancelled up to fifteen minutes before the scheduled start of the conference.

Fees

There is no cost for Conference Recording with Toll Free Premium 800 service. We provide you unlimited use of Computer Download and Telephone Playback for 30 for each recording.  Note:  once you download the recording to your computer it is yours to keep forever.

If you have chosen a recurring conference plan, your cost for recording is included in the monthly bundled service plan. If you have chosen to receive recording ONLY on a monthly basis, you only pay the agreed upon rate from your service as specified on this website.

Taxes

All applicable sales, local, state, and Federal taxes are included.

Related Help

How do I cancel Conference Recording?

NOTICE:  Privacy laws require that everyone on a recorded conference call agrees to being recorded.  Please be aware that everyone entering your conference will hear a message stating the conference is being recorded.  They will be required to push a button on the telephone keypad to enter.  Anyone not doing so will be unable to join the conference.

Conference Transcription

Description and Availability

A Conference Organizer can agree to send his/her name, e-mail address, and phone number to a recommended third-party transcription service to request transcription services.  For Web-Scheduled calls, this option can be selected during the reservation process. For Reservationless Premium 800 service the Organizer can email Conference Support to request that their information be forwarded to a third party transcription service.

The third-party transcription service will contact the Organizer directly to discuss transcription options and related fees.  For privacy reasons, the transcription service will obtain the recording file directly from the Organizer.

Conference Transcription can be cancelled up to fifteen minutes before the scheduled start of the conference.

Fees

Any negotiations and transactions for this service will occur solely between the conference Organizer and the third-party transcription service.

Related Help

How do I cancel Conference Transcription?